At a Glance
- Tasks: Deliver high-quality pensions administration and support customer enquiries.
- Company: Award-winning organisation managing a £10 billion pension fund.
- Benefits: Generous leave, flexible working, and professional development opportunities.
- Other info: Join a supportive team with excellent work-life balance and wellbeing initiatives.
- Why this job: Kickstart your career in pensions with real impact and growth potential.
- Qualifications: Level 2 qualification or equivalent, good IT skills, and strong communication.
Starting Salary £25,185 per annum, plus excellent benefits and potential progression opportunities.
Barnsley. 12 Months Fixed Term Contract, Full Time (x5).
We have an exciting opportunity to join our Benefits Team in this well-respected, award-winning organisation managing a £10 billion pension fund.
Who we are:
We are both a local authority and a pension fund and we’re unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours – which are all about being honest and accountable, professional, progressive and empowering.
What you’ll be doing:
You will play a key role in delivering a high-quality, customer-focused pensions administration service to scheme members, their dependants, participating employers and external stakeholders. As a Pensions Officer, you will help ensure we meet our commitments under service charters and fulfil statutory obligations in providing accurate and timely information to members. The role also includes supporting our Customer Centre, handling customer enquiries directly on a rota basis, providing professional and responsive front-line support.
This is an excellent entry-level opportunity for someone looking to build a career in pensions administration. We offer a structured career progression pathway, with full training and support provided, enabling progression through up to four grades based on experience and performance.
If you’re looking for a rewarding role with development opportunities and the chance to make a real difference to customers, we’d love to hear from you.
What you'll be able to offer:
- A qualification at Level 2 or equivalent, with a willingness to undertake further study and development where appropriate.
- A basic understanding of Health and Safety regulations and procedures, alongside an awareness of equality, diversity and inclusion principles.
- Good IT skills, including experience of using standard office software and systems.
- Able to communicate clearly and effectively, both verbally and in writing.
- Competence in using general office equipment and administrative systems.
- Strong attention to detail, able to organise and prioritise tasks.
- Some previous general administrative experience.
What's in it for you:
- We have a generous annual leave policy that offers between 28 days and 36 days annual leave depending on length of service, plus all statutory bank holidays and you are able to accrue and take up to 13 extra days leave per year by utilising Flexitime.
- We have several work-life balance policies including a Flexible Working Hours policy (Flexitime) which allows you to work your contracted hours to suit both you and the team that you are working in, as well as offering hybrid working enabling you to work from home for up to 3 days per week, following your probationary period.
- You’ll automatically be enrolled into the LGPS (Local Government Pension Scheme) which provides a salary-related pension, to which the employer contributes.
- If the role requires it, we will pay for your professional membership of a recognised accountancy body.
- We offer a range of wellbeing initiatives including regular webinars on health & wellbeing, fresh fruit, tea, coffee and employer provided flu vaccination vouchers each year. We also organise regular social and charity events.
- We also offer a 24/7 confidential helpline, access to workplace counselling and Occupational Health.
- Access to a range of benefits and discounts through the Wider Wallet scheme.
- Centrally located modern office for public transport links and staff on-site parking available.
Please refer to the job description upon submitting your application. Closing date for applications is Monday 8th June and interviews will be held the week commencing Monday 22nd June.
Pensions Officer in Barnsley employer: South Yorkshire Pensions Authority
Contact Detail:
South Yorkshire Pensions Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Officer in Barnsley
✨Tip Number 1
Network like a pro! Reach out to people in the pensions field, especially those connected to the organisation you're eyeing. A friendly chat can give you insider info and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. You want to sound confident and articulate, so rehearse with a friend or in front of the mirror until you feel comfortable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the role. Plus, it keeps you on their radar!
We think you need these skills to ace Pensions Officer in Barnsley
Some tips for your application 🫡
Show Your Passion for Pensions: When writing your application, let us know why you're excited about the role of Pensions Officer. Share any relevant experiences or interests that connect you to pensions administration and how you can contribute to our customer-focused service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the job description. We want to see how your qualifications align with our values and the specific requirements of the role.
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and structure your thoughts logically. This will help us understand your points easily and see your strong communication skills in action.
Check for Errors: Before hitting send, give your application a thorough proofread. Typos and grammatical errors can distract from your message. A polished application shows attention to detail, which is super important for a Pensions Officer!
How to prepare for a job interview at South Yorkshire Pensions Authority
✨Know Your Pensions Basics
Before the interview, brush up on your knowledge of pensions administration. Understand key terms and concepts related to pension funds, especially since this role involves managing a £10 billion fund. Being able to discuss these topics confidently will show your genuine interest in the position.
✨Demonstrate Customer Focus
Since the role is customer-facing, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you handled inquiries or resolved issues effectively. This will highlight your ability to deliver a high-quality, customer-focused service.
✨Showcase Your Attention to Detail
Attention to detail is crucial in pensions administration. Be ready to discuss how you ensure accuracy in your work. You might want to share examples from previous roles where your attention to detail made a significant difference, especially in administrative tasks.
✨Align with Their Values
Familiarise yourself with the organisation's values and behaviours. During the interview, relate your personal values to theirs, particularly around honesty, accountability, and professionalism. This alignment can demonstrate that you're a good cultural fit for the team.