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- Tasks: Provide top-notch customer service to pension scheme members and employers.
- Company: A leading pension fund management organisation in Barnsley.
- Benefits: Generous annual leave, flexible hours, and wellbeing initiatives.
- Why this job: Join a supportive team and make a difference in people's financial futures.
- Qualifications: Strong communication skills and IT proficiency required.
- Other info: Enjoy a flexible work environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A pension fund management organization in Barnsley is seeking a Customer Service Officer to provide high-quality service to scheme members and employers. The role demands strong communication skills and IT proficiency, with responsibilities including:
- Responding to enquiries via phone and email
- Promoting digital services
The position offers a generous annual leave policy, flexible working hours, and additional wellbeing initiatives in a supportive environment.
Customer Service Officer - Pension Fund (Flexible Hours) in Barnsley employer: South Yorkshire Pensions Authority
Contact Detail:
South Yorkshire Pensions Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Officer - Pension Fund (Flexible Hours) in Barnsley
✨Tip Number 1
Make sure you know the ins and outs of the pension fund sector. Brush up on common queries and digital services related to pensions so you can impress during your interviews.
✨Tip Number 2
Practice your communication skills! Whether it’s over the phone or via email, being clear and concise is key. Try role-playing with a friend to get comfortable with potential questions.
✨Tip Number 3
Don’t underestimate the power of networking. Connect with current employees on LinkedIn or attend local events to learn more about the company culture and what they value in a Customer Service Officer.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service Officer - Pension Fund (Flexible Hours) in Barnsley
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about providing top-notch service, make sure your application highlights your communication skills. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively handled customer enquiries in the past.
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to reflect the specific requirements of the Customer Service Officer role. Mention your IT proficiency and any experience with digital services to really stand out.
Be Yourself: We value authenticity! Let your personality shine through in your application. Share your passion for customer service and why you’re excited about the opportunity to work with us at the pension fund management organisation.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at South Yorkshire Pensions Authority
✨Know Your Stuff
Before the interview, make sure you understand the basics of pension funds and the services they offer. Brush up on common queries that scheme members might have, so you can demonstrate your knowledge and readiness to help.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice answering questions clearly and concisely. You might even want to role-play with a friend, simulating phone calls or email responses to showcase your ability to handle enquiries effectively.
✨Get Tech-Savvy
Familiarise yourself with digital tools and platforms commonly used in customer service. If you know what systems the organisation uses, mention them during the interview to show you're proactive and IT proficient.
✨Emphasise Flexibility and Wellbeing
Highlight your adaptability and willingness to embrace flexible working hours. Discuss how you value a supportive work environment and how you can contribute to the wellbeing initiatives mentioned in the job description.
