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For Companies At a Glance
- Tasks: Lead testing for innovative digital tools, ensuring they meet user needs and perform flawlessly.
- Company: Join SYMCA, a key player in South Yorkshire's digital transformation and community development.
- Benefits: Enjoy hybrid working, generous annual leave, and access to a local Government Pension Scheme.
- Why this job: Be part of a dynamic team shaping the future of public services with real impact.
- Qualifications: Experience in software testing, CRM systems, and Agile methodologies is essential.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
The predicted salary is between 31900 - 35400 £ per year.
Tester
Application Deadline: 6 November 2025
Department: Digital & Technology Services
Employment Type: Fixed Term – Full Time
Location: Sheffield Head Office
Reporting To: Senior Business Analyst, Edit Zsibrita
Compensation: £37,938 – £40,476 / year
Description
- Hours: 37 hours
- Contract: Fixed-Term (24 months)
- Salary: Grade 8 £37,938 – £40,476
- Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office)
Are you passionate about quality assurance and digital innovation? Do you thrive in dynamic environments where your expertise directly shapes the success of cutting-edge systems? If so, we want you on our team!
South Yorkshire Mayoral Combined Authority (SYMCA) is embarking on an ambitious Digital Transformation Programme — and we’re looking for a dedicated Tester to ensure our new digital tools, including a transformative CRM system, are robust, reliable, and ready to deliver real impact.
The South Yorkshire Mayoral Combined Authority (SYMCA) brings together the local authorities of Barnsley, Doncaster, Rotherham and Sheffield to serve the communities and businesses of South Yorkshire. From transport to housing, from business growth to skills, the MCA has a great story to tell. We have ambitions to deliver recovery and renewal for people, businesses and places across South Yorkshire.
We follow a structured salary grading system for all roles, and the offered salary for each post will be at the starting point within the specified grade. We value the skills and experience of potential candidates, and there will be opportunities for salary enhancements as you grow within South Yorkshire Mayoral Combined Authority.
South Yorkshire Mayoral Combined Authority (SYMCA) is currently in the process of reviewing its terms and conditions of employment including pay and grading. As part of this project, the post advertised may be subject to changes in the near future. All changes and any impact on individual posts will be discussed further should you be successfully appointed to the position you have applied for.
Applicant Guidance When submitting your application, you will be asked to upload a Cover Letter. Please use your Cover Letter to detail how you meet the essential criteria for the role. Criteria for the role can be found in the Role Profile attached to this posting.
Key Responsibilities
As a Tester here at SYMCA, you’ll be at the heart of our digital evolution, leading the testing lifecycle across a suite of platforms including CRM, SharePoint, Windows 11, and Copilot. You’ll collaborate with cross-functional teams to ensure our solutions meet business needs, are user-friendly, and perform flawlessly.
- Leading end-to-end testing activities — from planning and execution to defect management.
- Translating business requirements into effective test conditions.
- Coordinating and supporting User Acceptance Testing (UAT) with internal stakeholders.
- Ensuring usability, accessibility, and security are built into every solution.
- Driving continuous improvement in testing practices and tools.
Skills, Knowledge and Expertise
- Proven experience in software testing across diverse platforms (Essential).
- Hands-on experience with CRM systems — ideally Microsoft Dynamics (Essential).
- Familiarity with tools like Azure DevOps, Jira, or TestRail (Essential).
- Strong understanding of Agile, Waterfall, or hybrid methodologies (Essential).
- ISTQB or equivalent certification (Essential).
- Excellent attention to detail, communication, and problem-solving skills.
Desirable experience:
- Experience in public sector or regulated environments.
- Knowledge of automation tools like Selenium or Postman.
- Exposure to integration testing across platforms like Office 365 and SharePoint.
Benefits
All colleagues have access to a local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.
In addition to the above, some of benefits include –
Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in additional to your normal annual leave
Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time.
Rewarding You – Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway!
Training on the job – Support with upskilling skills through on the job training and qualifications
Holiday – Up to 36 days annual leave (depending on length of service). Pro-rata for part time colleagues.
Diversity at South Yorkshire Combined Mayoral Authority
Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Please note South Yorkshire Mayoral Combined Authority does not hold a sponsorship licence and cannot provide Skilled Worker sponsorship for any roles advertised.
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Tester employer: SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY
Contact Detail:
SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tester
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Azure DevOps, Jira, and TestRail. Having hands-on experience or even a basic understanding of these platforms can give you an edge during interviews.
✨Tip Number 2
Brush up on your knowledge of Agile and Waterfall methodologies, as well as the testing lifecycle. Being able to discuss how you've applied these methodologies in past roles will demonstrate your expertise and fit for the position.
✨Tip Number 3
Prepare to discuss your experience with CRM systems, particularly Microsoft Dynamics. Think of specific examples where you contributed to testing or improving these systems, as this will show your direct relevance to the role.
✨Tip Number 4
Network with current or former employees of SYMCA if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Tester
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Tester position. Pay special attention to the essential criteria and responsibilities outlined in the Role Profile, as this will guide you in tailoring your application.
Craft a Tailored Cover Letter: Use your Cover Letter to specifically address how your skills and experiences meet the essential criteria for the role. Highlight your proven experience in software testing, familiarity with CRM systems, and any relevant certifications like ISTQB.
Showcase Relevant Experience: In your CV, emphasise your hands-on experience with tools such as Azure DevOps, Jira, or TestRail. Include examples of your work in Agile or Waterfall methodologies, and any experience in public sector environments if applicable.
Proofread Your Application: Before submitting, take the time to proofread your Cover Letter and CV. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for a Tester role.
How to prepare for a job interview at SOUTH YORKSHIRE MAYORAL COMBINED AUTHORITY
✨Understand the Role Requirements
Make sure you thoroughly read the job description and understand the key responsibilities and skills required for the Tester position. Be prepared to discuss how your experience aligns with their needs, especially in software testing and CRM systems.
✨Showcase Your Testing Experience
Prepare specific examples from your past work that demonstrate your hands-on experience with testing across various platforms. Highlight any familiarity with tools like Azure DevOps, Jira, or TestRail, as well as your understanding of Agile and Waterfall methodologies.
✨Prepare for Technical Questions
Expect technical questions related to testing practices, defect management, and user acceptance testing (UAT). Brush up on your knowledge of usability, accessibility, and security in digital solutions, as these are crucial for the role.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the team dynamics, the digital transformation programme, and how success is measured in the Tester role. This shows your genuine interest in the position and the organisation.