At a Glance
- Tasks: Lead quality improvement in mental health services and drive compliance for outstanding care.
- Company: Join South Yorkshire Housing Association, dedicated to improving lives through quality care.
- Benefits: Enjoy a competitive salary, generous holiday, flexible working options, and wellness perks.
- Other info: Diverse workplace with excellent career development opportunities.
- Why this job: Make a real impact on mental health services and shape the future of care.
- Qualifications: Proven leadership experience in health or social care and a passion for service improvement.
We have an exciting opportunity for an experienced and ambitious Programme Lead – CQC Registered Services to join our management team at Lister. This role will play a pivotal part in shaping the future of one of our registered mental health residential services. Working closely with the Head of Service, you'll lead a programme of quality improvement, driving compliance, excellent customer outcomes, strengthening governance and supporting our aspiration to achieve and sustain an Outstanding CQC rating.
Lister is a 25-bed mental health care home, located in the south of the city. Lister is commissioned by Sheffield City Council and regulated by the Care Quality Commission (CQC). If you're passionate about improving lives through high quality care, enjoy leading transformational change and want the opportunity to make a lasting impact, we'd love to hear from you.
Our wider benefits:
- Salary – 5C1 - £46,490
- Working hours – 37 hours per week (Monday to Friday)
- Generous holiday entitlement – 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata.
- 5% pension contribution
- Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share.
- Excellent benefits including:
- SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on health eating, financial wellbeing, exercise and mastering your mental health
- Westfield Health (employer paid)
- Counselling
- Discounted Gym membership
- Cycle to work scheme
- Access to a wide range of programmes to train and develop you.
More about the role:
Reporting to the Head of Service, this newly established leadership role has been created to strengthen management capacity across our CQC Registered Services and drive continuous improvement at Lister, our 25-bed registered mental health residential service. Working alongside the Registered Project Lead, you'll provide strategic leadership for quality, governance and service improvement, ensuring regulatory compliance whilst embedding a culture of learning, recovery and continuous improvement. You will lead the development of robust quality assurance systems, oversee organisational governance, monitor service performance, identify improvement priorities and support the delivery of long-term transformation programmes. Your work will ensure services consistently deliver safe, effective, responsive and person-centred care whilst maintaining inspection readiness and striving towards an Outstanding CQC rating. This is an exciting opportunity to influence organisational culture, develop leadership capability and help shape the future direction of one of SYHA's most important services.
Who you are:
We're looking for an experienced leader who combines strategic thinking with a genuine passion for improving services for people experiencing mental health challenges. You'll ideally bring:
- Significant leadership experience within health, social care or supported housing services.
- An understanding of Care Quality Commission (CQC) regulations, quality standards and regulatory frameworks.
- Experience of leading service improvement, quality assurance or transformational change programmes.
- Knowledge of governance, safeguarding, risk management and quality improvement methodologies.
- Experience of developing high-performing teams and creating positive organisational cultures.
- The ability to analyse performance information and use insight to drive continuous improvement.
- Excellent communication, coaching and influencing skills, with the ability to build strong relationships across teams and stakeholders.
- A commitment to person-centred, psychologically informed and recovery-focused approaches.
- Strong organisational skills, resilience and the ability to manage multiple priorities.
Most importantly, you'll share our values, be passionate about improving outcomes for customers and be committed to delivering services that enable people to settle at home, live well and realise their potential.
Who we are:
At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.
Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.
At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application. SYHA does not hold a sponsorship license and are unable to provide visa sponsorship.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Lead – CQC Registered Services in Sheffield
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at South Yorkshire Housing!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at South Yorkshire Housing.
We think you need these skills to ace Programme Lead – CQC Registered Services in Sheffield
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at South Yorkshire Housing. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to South Yorkshire Housing and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at South Yorkshire Housing. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to South Yorkshire Housing's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at South Yorkshire Housing
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with South Yorkshire Housing.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at South Yorkshire Housing will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact South Yorkshire Housing and how you would contribute to adapting HR strategies.
