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- Tasks: Join a dynamic team to provide essential estate services and maintain community spaces.
- Company: South Yorkshire Housing Association, dedicated to improving lives and communities.
- Benefits: Competitive salary, generous holiday, flexible working options, and health perks.
- Other info: Inclusive workplace that values diversity and offers growth opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Full UK driving licence and strong communication skills required.
Permanent, Full Time (37 hours per week). We have a great opportunity for a NEAT operative to join our team. Based in the maintenance department, you will be working in a team of 24 people providing Estate services to a diverse range of customers and properties. SYHA’s Neighbourhood Environmental Action Team (NEAT) provides a wide range of service to the entire housing stock.
The ideal candidate will need to be able to communicate well with a wide range of people, work well in a busy team, work well under pressure and understand relevant health and safety regulations. Candidates must possess a full and current UK driving licence, be committed to service delivery in a flexible manner. Knowledge of communal cleaning and gardening work is desirable.
Our wider benefits:
- Salary – £25,977
- Working hours – 8am – 4pm Monday – Friday
- Driving licence essential
- Generous holiday entitlement – 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata.
- 5% pension contribution
- Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share.
- Excellent benefits including: SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on health eating, financial wellbeing, exercise and mastering your mental health.
- Westfield Health (employer paid)
- Counselling
- Discounted Gym membership
- Cycle to work scheme
- Access to a wide range of programmes to train and develop you.
More about the role:
You will report to the NEAT Team Leader and will be responsible for Cleaning and setting up Void properties. Communal cleaning, Waste management, litter picking, and fly tipping removals will also be a part of your role. You may be asked to carry out PAT testing of electrical items within communal areas and households. Most of the tasks involve heavy lifting and can be physically demanding. You will have high standards of health and safety and ensure SYHA’s responsibilities are fulfilled. You must be able to keep basic written records. Candidates must have a customer focussed attitude and the ability to handle customer queries and remain calm in challenging situations.
Who you are:
- Excellent team working skills
- Ability to communicate well with a wide range of people
- A commitment to delivering and developing high standards of estate services
- An awareness of health and safety relating to the service
- Ability to solve problems
- A full and current UK driving licence
Who we are:
At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.
Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.
At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application.
SYHA does not hold a sponsorship license and are unable to provide visa sponsorship.
Closing Date: 10th May 2026 at midnight
Interview Date: 19th May 2026
NEAT Operative (Neighbourhood Environmental Action Team) employer: South Yorkshire Housing
Contact Detail:
South Yorkshire Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NEAT Operative (Neighbourhood Environmental Action Team)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SYHA and their NEAT team. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around teamwork and customer service.
✨Tip Number 3
Show your personality! Don’t be afraid to let your character shine through during the interview. They want to see how you’ll fit into the team, so be yourself and share your passion for estate services.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace NEAT Operative (Neighbourhood Environmental Action Team)
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, let us know how well you work in a team. Share examples of past experiences where you collaborated with others to achieve a common goal. We love seeing candidates who can communicate effectively and thrive in a busy environment!
Highlight Your Customer Focus: Make sure to emphasise your customer service skills in your application. We want to hear about times you've handled queries or resolved issues, especially in challenging situations. A customer-focused attitude is key for this role!
Demonstrate Your Health and Safety Awareness: Since health and safety is crucial in this position, include any relevant experience or knowledge you have regarding health and safety regulations. This shows us that you're serious about maintaining high standards while working.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at South Yorkshire Housing
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the NEAT Operative role. Familiarise yourself with the tasks mentioned in the job description, like communal cleaning and waste management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Team Spirit
Since this role involves working in a team of 24, be prepared to discuss your teamwork skills. Think of examples where you've successfully collaborated with others, especially in busy or challenging situations. Highlighting your ability to communicate well with diverse individuals will definitely impress the interviewers.
✨Health and Safety Know-How
Understanding health and safety regulations is crucial for this role. Brush up on relevant guidelines and be ready to discuss how you would apply them in your daily tasks. Showing that you prioritise safety will demonstrate your commitment to maintaining high standards in your work.
✨Prepare for Customer Interactions
As a NEAT Operative, you'll likely encounter various customer queries. Think about past experiences where you've handled difficult situations calmly and effectively. Being able to showcase your customer-focused attitude will set you apart from other candidates.