Key Worker (Mental Health)

We have an exciting opportunity for a Key Worker at our Lister site. Lister Project is a CQC registered recovery residential mental health service for 25 adults, split over 5 separate houses based in the Basegreen area of Sheffield. Could you empower someone with enduring mental health issues to gain the most from their life on their recovery journey?

The role of a Key Worker includes supporting our customers to develop the skills necessary to maximise their independence. We are a service with a real commitment to supporting our customers to achieve their aspirations, goals and help them maximise their full potential. The role can be challenging and is highly rewarding.

The Key Worker role at Lister includes:

• Supporting people with daily living skills
• Providing activities which support people to achieve their goals, build confidence and enhance social skills
• Supporting some customers with their personal care, including medication

A comprehensive training package is given to all new staff members.

For our perfect candidate, we are offering a great package of benefits, working in a caring and friendly team:

• Salary – £23,582
• Working hours – 37 hours per week
• Generous holiday entitlement – 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata
• 5% pension contribution
• Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share
• Excellent benefits including:

• SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on health eating, financial wellbeing, exercise and mastering your mental health
• Westfield Health (employer paid)
• Counselling
• Discounted gym membership
• Cycle to work scheme
• Access to a wide range of programmes to train and develop you including access to the Institute of Employability Professionals

More about the role:

The role of a Key Worker is to:

• Show enthusiasm for helping others, be approachable and encouraging with customers to support them in achieving their goals and aspirations
• Support our customers to gain the individual skills required to live more independent lives
• Support with customer’s personal care where needed including administration of medication

Who you are:

You will be passionate about customer service and have a real commitment to supporting our customers to achieve their aspirations, goals and help them maximise their full potential. The successful candidate would need to:

• Have previous experience of supporting vulnerable people
• Demonstrate an understanding of individual supports needs and how to positively manage risk, whilst supporting our customers on their recovery journey
• Be a great communicator both verbally and in writing
• Have good problem-solving skills
• Capability to use a wide range of digital software
• Great organisational and observational skills

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.

At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application.

For the purposes of the Rehabilitation of Offenders Act 1974 this is an excluded job. SYHA does not hold a sponsorship license and are unable to provide visa sponsorship.

Closing Date: 26th November 2025 at midnight

Interview Date: 2nd December 2025