Key Worker

Key Worker

Full-Time 20000 - 27000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Empower individuals with mental health challenges to achieve their goals and enhance independence.
  • Company: Join a caring team at South Yorkshire Housing Association, dedicated to making a difference.
  • Benefits: Enjoy a competitive salary, generous holiday, flexible working options, and wellness perks.
  • Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
  • Qualifications: Experience supporting vulnerable individuals and strong communication skills are essential.
  • Other info: Diverse workplace with excellent training opportunities and a commitment to inclusivity.

The predicted salary is between 20000 - 27000 Β£ per year.

Key Worker Lister, Sheffield S12 3FH Β£23,582 per annum Permanent, Full Time (37 hours per week) We have an exciting opportunity for a Key Worker at our Lister site. Lister Project is a CQC registered recovery residential mental health service for 25 adults, split over 5 separate houses based in the Base green area of Sheffield. Could you empower someone with enduring mental health issues to gain the most from their life on their recovery journey? We have an exciting opportunity for an enthusiastic, positive and innovative individual to join our dedicated team at our registered mental health service in Sheffield. The role of a Key Worker includes supporting our customers to develop the skills necessary to maximise their independence. We are a service with a real commitment to supporting our customers to achieve their aspirations, goals and help them maximise their full potential. The role can be challenging and is highly rewarding. The Key Worker role at Lister includes supporting people with daily living skills, providing activities which support people to achieve their goals, build confidence and enhance social skills. It also includes supporting some customers with their personal care, including medication. A comprehensive training package is given to all new staff members. For our perfect candidate, we are offering a great package of benefits, working in a caring and friendly team. Our wider benefits: * Salary – Β£23,582 * Working hours – 37 hours per week * Generous holiday entitlement – 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata. * 5% pension contribution * Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share. * Excellent benefits including: * SYHA Rewards – employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on health eating, financial wellbeing, exercise and mastering your mental health * Westfield Health (employer paid) * Counselling * Discounted Gym membership * Cycle to work scheme * Access to a wide range of programmes to train and develop you including access to the Institute of Employability Professionals. For more information about our range of benefits, please visit the Your Wellbeing and Feeling at Home pages on our Careers site. More about the role: The role of a Key Worker is to: * Show enthusiasm for helping others, be approachable and encouraging with customers to support them in achieving their goals and aspirations * Support our customers to gain the individual skills required to live more independent lives * Support with customer’s personal care where needed including administration of medication Who you are: You will be passionate about customer service and have a real commitment to supporting our customers to achieve their aspirations, goals and help them maximise their full potential. The successful candidate would need to: * Have previous experience of supporting vulnerable people * Demonstrate an understanding of individual supports needs and how to positively manage risk, whilst supporting our customers on their recovery journey * Be a great communicator both verbally and in writing * Have good problem-solving skills * Capability to use a wide range of digital software * Great organisational and observational skills Who we are: At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds. Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience. At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application. For the purposes of the Rehabilitation of Offenders Act 1974 this is an excluded job. SYHA does not hold a sponsorship license and are unable to provide visa sponsorship. Closing Date: 19th October 2025 at midnight Interview Date: 28th October 2025

Key Worker employer: South Yorkshire Housing

At South Yorkshire Housing Association, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment for our Key Workers in Sheffield. With a strong commitment to employee wellbeing, we provide generous benefits including flexible working options, comprehensive training, and a focus on personal development, ensuring that our team members can thrive both professionally and personally while making a meaningful impact in the lives of those they support.
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Contact Detail:

South Yorkshire Housing Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Key Worker

✨Tip Number 1

Get to know the company! Research South Yorkshire Housing Association and their values. When you understand what they stand for, you can tailor your conversation during the interview to show how you align with their mission.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will help you articulate your experience in supporting vulnerable people and demonstrate your problem-solving skills confidently.

✨Tip Number 3

Show your passion! During the interview, share specific examples of how you've empowered others in the past. Highlight your enthusiasm for helping customers achieve their goals and aspirationsβ€”it’s what they’re looking for!

✨Tip Number 4

Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows your genuine interest in the position and helps you figure out if it’s the right fit for you too. And remember, apply through our website for the best chance!

We think you need these skills to ace Key Worker

Customer Service
Empathy
Communication Skills
Problem-Solving Skills
Organisational Skills
Observational Skills
Experience with Vulnerable People
Understanding of Individual Support Needs
Risk Management
Digital Software Proficiency
Personal Care Support
Motivational Skills
Teamwork

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see how passionate you are about supporting individuals on their recovery journey and how you can empower them to achieve their goals.

Tailor Your Experience: Make sure to highlight any previous experience you have in supporting vulnerable people. We’re looking for candidates who understand individual support needs, so be specific about how your background aligns with the Key Worker role.

Be Clear and Concise: Your written application should be easy to read and straight to the point. Use clear language and structure your thoughts well. Remember, we appreciate great communication skills, both verbally and in writing!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find more information about the role and our fantastic benefits there.

How to prepare for a job interview at South Yorkshire Housing

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Key Worker role. Familiarise yourself with the responsibilities, such as supporting customers with daily living skills and personal care. This will help you demonstrate your genuine interest and how your experience aligns with their needs.

✨Showcase Your Empathy

As a Key Worker, empathy is crucial. Prepare examples from your past experiences where you've supported vulnerable individuals. Highlight how you encouraged them to achieve their goals and how you managed challenges with compassion and understanding.

✨Communicate Clearly

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked about your problem-solving skills or how you would handle specific situations, so be ready to provide concise and thoughtful responses.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the Key Worker role. This shows your enthusiasm and helps you gauge if the environment is the right fit for you.

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