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For Companies At a Glance
- Tasks: Support customer services and assist with daily operations in a dynamic team.
- Company: Join a respected local authority managing a £10 billion pension fund.
- Benefits: Enjoy competitive pay, full-time hours, and additional perks.
- Why this job: Be part of an award-winning organisation with a positive culture and social impact.
- Qualifications: No specific qualifications required; enthusiasm and a willingness to learn are key.
- Other info: This is a permanent position with opportunities for growth.
The predicted salary is between 22000 - 30000 £ per year.
We have an exciting opportunity to join our friendly and forward-looking Customer Services team in this well-respected, award-winning organisation managing a £10 billion pension fund.
Who we are: We are both a local authority and a pension fund.
Contact Detail:
South Yorkshire Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the local authority's structure and the specific services they provide. Understanding how the Customer Services team fits into the larger organisation will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of the organisation, especially those in customer service roles. They can provide valuable insights into the team dynamics and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your experience with managing customer inquiries and resolving issues effectively. Think of specific examples that showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Research the pension fund's recent initiatives or projects. Being able to reference these in your conversation will show your genuine interest in the role and the organisation, making you a more compelling candidate.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer services and business support. Use bullet points for clarity and focus on achievements that demonstrate your ability to contribute to the team.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of your skills and experiences related to the role. Express your enthusiasm for working in a local authority and managing pension funds, and explain why you would be a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Business Support Officer.
How to prepare for a job interview at South Yorkshire Housing Association
✨Research the Organisation
Before your interview, take some time to learn about the local authority and pension fund. Understanding their values, mission, and recent achievements will help you tailor your answers and show genuine interest.
✨Prepare for Customer Service Scenarios
As a Business Support Officer in Customer Services, you'll likely face questions about handling difficult situations. Think of examples from your past experiences where you successfully resolved customer issues or improved service delivery.
✨Showcase Your Teamwork Skills
This role is part of a friendly team, so be ready to discuss how you work collaboratively with others. Share specific instances where you contributed to a team project or supported colleagues to achieve common goals.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's dynamics, upcoming projects, or how success is measured in the role. This demonstrates your enthusiasm and helps you assess if it's the right fit for you.
