At a Glance
- Tasks: Join our Customer Services team, supporting clients and managing inquiries daily.
- Company: Be part of an award-winning organisation handling a £10 billion pension fund.
- Benefits: Enjoy competitive pay, full-time hours, and additional perks.
- Why this job: This role offers a chance to grow in a supportive environment with a strong reputation.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Permanent position with a friendly team atmosphere.
We have an exciting opportunity to join our friendly and forward-looking Customer Services team in this well-respected, award-winning organisation managing a £10 billion pension fund.
Salary: £25,992 - £27,269 per annum (pending pay award) + benefits
Type: Permanent Full Time (35 hours per week)
Business Support Officer employer: South Yorkshire Housing Association
Contact Detail:
South Yorkshire Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Research the organisation thoroughly. Understand their values, mission, and the specifics of the pension fund they manage. This knowledge will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 2
Network with current or former employees if possible. They can provide valuable insights into the company culture and the specific expectations for the Business Support Officer role, which can give you an edge in your application process.
✨Tip Number 3
Prepare for common interview questions related to customer service and support roles. Think about your past experiences and how they relate to the skills required for this position, such as problem-solving and communication.
✨Tip Number 4
Showcase your enthusiasm for working in a team environment. Since this role is within a friendly and forward-looking team, emphasising your collaborative skills and positive attitude can make a strong impression on the hiring managers.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Business Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer services or business support. Use bullet points for clarity and focus on achievements that demonstrate your ability to contribute to the team.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of your skills and experiences that relate to the role. Show enthusiasm for the position and the organisation, and explain why you would be a great fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Business Support Officer.
How to prepare for a job interview at South Yorkshire Housing Association
✨Research the Organisation
Before your interview, take some time to learn about the organisation's mission, values, and recent achievements. Understanding their role in managing a £10 billion pension fund will help you align your answers with their goals.
✨Prepare for Customer Service Scenarios
As a Business Support Officer in Customer Services, you'll likely face questions about handling customer inquiries and resolving issues. Think of specific examples from your past experiences that demonstrate your problem-solving skills and ability to provide excellent service.
✨Showcase Your Teamwork Skills
This role is part of a friendly team, so be ready to discuss how you work collaboratively with others. Share examples of successful projects where you contributed to a team effort, highlighting your communication and interpersonal skills.
✨Ask Insightful Questions
At the end of the interview, when given the chance, ask thoughtful questions about the team dynamics, the challenges they face, or the future direction of the organisation. This shows your genuine interest in the role and helps you assess if it's the right fit for you.