At a Glance
- Tasks: Support customer services and manage administrative tasks in a dynamic team.
- Company: Join a respected organisation managing a £10 billion pension fund.
- Benefits: Enjoy competitive pay, benefits, and a friendly work environment.
- Why this job: Be part of an award-winning team with a focus on innovation and customer satisfaction.
- Qualifications: No specific qualifications required; enthusiasm and a willingness to learn are key.
- Other info: This is a permanent full-time role with 35 hours per week.
We have an exciting opportunity to join our friendly and forward-looking Customer Services team in this well-respected, award-winning organisation managing a £10 billion pension fund.
Salary: £25,992 - £27,269 per annum (pending pay award) + benefits
Type: Permanent Full Time (35 hours per week)
Business Support Administrator (Customer Services) employer: South Yorkshire Housing Association
Contact Detail:
South Yorkshire Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator (Customer Services)
✨Tip Number 1
Research the company culture and values of StudySmarter. Understanding our mission and how we operate will help you align your responses during any interviews, showcasing that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss your experience in customer service and administration. Think of specific examples where you've successfully resolved issues or improved processes, as these will demonstrate your capability for the role.
✨Tip Number 3
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide valuable insights into the role and the team dynamics, which can help you tailor your approach.
✨Tip Number 4
Be ready to showcase your organisational skills. As a Business Support Administrator, you'll need to manage multiple tasks efficiently, so prepare to discuss how you prioritise and stay organised in your work.
We think you need these skills to ace Business Support Administrator (Customer Services)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Business Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and administration. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to support a team effectively.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of your skills and experiences that relate to the role. Show enthusiasm for the position and the organisation, and explain why you would be a great fit for their Customer Services team.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at South Yorkshire Housing Association
✨Know the Company
Before your interview, take some time to research the organisation. Understand their values, mission, and the specifics of the pension fund they manage. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in customer service or administrative roles. Be ready to provide examples of how you've successfully handled customer queries or supported a team in the past, as this will demonstrate your suitability for the role.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask at the end. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
✨Showcase Your Communication Skills
As a Business Support Administrator, strong communication skills are essential. During the interview, be clear and concise in your responses. Practice active listening and ensure you engage with the interviewer, which will reflect your ability to communicate effectively with customers.