Fire Control Operator (Firefighter Control) in Sheffield

An opportunity has arisen within our Control team for a Fire Control Operator (Firefighter Control), based at our Headquarters in Sheffield.\\n\\nFire Control Operator (Firefighter Control)\\nLocation: Headquarters – Sheffield\\nHours: Full Time, 42 hours per week\\nContract: Substantive FFC and FTC (24 months) positions available\\nWork Pattern: 2/2/4 Shift Pattern (Including weekend working) 2 Day Shifts (09:00 – 18:00) / 2 Night Shifts (18:00 – 09:00) / 4 Days Off (Rota)\\nSalary: £28,865 (Development Rate), £36,937 (Competent Rate)\\n\\nThe overall purpose of the role is to contribute to the professional running of the fire control room by taking emergency calls from the public and partner agencies, and mobilising fire appliances and resources to resolve situations quickly and effectively. Post holders will also be required to undertake a wide range of administrative and data monitoring work to ensure operational readiness and to support & coordinate our emergency response.\\n\\nTo be considered for this role you will need to have previous experience of administration, data coordination and working with data and recording systems. You will have excellent communication skills, a methodical and logical approach to tasks, and be able to maintain a calm and professional approach at all times even within high pressure situations.

You may have experience within a contact or call centre environment but this is not essential. Applicants must be able to demonstrate appropriate personal qualities and attributes for the role and embrace our organisational values and core behaviours.\\n\\nThe closing date for applications is 09:00 Hours on Monday 15 December 2025.\\n\\nAssessments for the role will be undertaken as below:\\n\\nApplication Form – closing date 15/12/2025 at 09:00\\nSituational Judgement Assessments will be held week commencing 05/01/2026\\nInterviews will be held week commencing 19/01/2026\\n\\nInterested?\\n\\nIf you would like to apply and find out more about this position, please click the apply button to be directed to our website.\\n\\nWe are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities.

In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive.\\n\\nApplications from job share candidates will be considered and all applications will be given equal consideration.\\n\\nPlease note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information.

Enhanced checks with barred lists will be carried out for roles that undertake ‘regulated activity’ which is a term related to working with children or vulnerable adults.\\n\\nSouth Yorkshire Fire & Rescue’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.\\n\\nIf you require any of our recruitment documents in larger print please contact our recruitment team.\\n\\nNo agencies please