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- Tasks: Ensure passenger safety and enhance the travel experience on trains.
- Company: Major UK railway company with a focus on customer service.
- Benefits: Free travel, competitive pay, generous leave, and comprehensive training.
- Why this job: Join a passionate team and enjoy growth opportunities in a dynamic environment.
- Qualifications: Strong safety awareness, adaptability, and excellent interpersonal skills.
- Other info: Work 37 hours over 4.5 days with diverse shifts.
The predicted salary is between 30000 - 42000 £ per year.
A major railway company in the United Kingdom is seeking a Guard, pivotal to on-board service, prioritizing customer safety and experience. The role involves proactive management of train operations and responding to disruptions.
Candidates must have strong safety awareness, adaptability, and excellent interpersonal skills. Working 37 hours over 4.5 days with diverse shifts, this position offers growth opportunities, competitive pay, and comprehensive training.
Enjoy perks like free travel and generous leave entitlements. Apply now to be part of a passionate team!
Train Guard: Safe Journeys, Free Travel & Growth in Twickenham employer: South Western Railway
Contact Detail:
South Western Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Train Guard: Safe Journeys, Free Travel & Growth in Twickenham
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the railway company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to safety and customer service. We want to show that we’re not just a good fit, but the perfect fit for the Guard role!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. It shows we take the role seriously and care about our appearance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Train Guard: Safe Journeys, Free Travel & Growth in Twickenham
Some tips for your application 🫡
Show Your Passion for Safety: When writing your application, make sure to highlight your strong safety awareness. We want to see how you prioritise customer safety and experience in your previous roles. Share specific examples that demonstrate your commitment to keeping passengers safe.
Be Adaptable: The role of a Train Guard requires adaptability, so let us know how you've handled unexpected situations in the past. We love candidates who can think on their feet, so share stories that showcase your problem-solving skills and flexibility.
Highlight Your Interpersonal Skills: As a Train Guard, you'll be interacting with passengers regularly. Make sure to emphasise your excellent interpersonal skills in your application. We want to hear about times when you've provided outstanding customer service or resolved conflicts effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our passionate team!
How to prepare for a job interview at South Western Railway
✨Know Your Safety Protocols
As a Train Guard, safety is your top priority. Brush up on the railway company's safety protocols and be ready to discuss how you would handle various scenarios. Showing that you understand the importance of safety will impress the interviewers.
✨Demonstrate Your Interpersonal Skills
This role requires excellent interpersonal skills, so think of examples from your past experiences where you've successfully managed customer interactions. Be prepared to share stories that highlight your ability to remain calm under pressure and provide exceptional service.
✨Show Adaptability in Action
With diverse shifts and the need to respond to disruptions, adaptability is key. Prepare to discuss times when you've had to adjust quickly to changing circumstances. This will show that you're ready for the dynamic nature of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or growth opportunities within the company. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
