At a Glance
- Tasks: Lead commercial insights analytics to drive revenue growth and mitigate risks.
- Company: Join South Western Railways, a key player in the rail industry.
- Benefits: Enjoy free travel on SWR services and discounts on other train companies.
- Other info: Dynamic office near the River Thames with excellent career development opportunities.
- Why this job: Make a real impact by influencing key business decisions with your insights.
- Qualifications: Experience in commercial analytics and strong analytical skills required.
The predicted salary is between 60000 - 60000 £ per year.
About the job
As a Commercial Insights Manager, you will be liaising and working with key stakeholders within the business to develop our understanding of our customers and markets.
You will be responsible for identifying, developing and communicating insightful analysis, leading to actionable initiatives to drive revenue growth or mitigate risk.
This is a challenging role for an experienced Commercial Analyst looking for their next challenge.
You will be given exposure to a wide range of experiences within the Commercial Team with the ability to influence the success of the SWR business.
Commercial Insights Manager responsibilities include
- Responsible for leading commercial insights analytics in support of the business' objectives.
- Responsible for providing analysis to support the development of robust and accurate revenue demand forecasts for budgeting.
- Responsible for leading the provision of in depth analysis of SWR markets to understand: customers; drivers of passenger demand; trends within SWR and the wider industry; competition both rail and non-rail; products; risks and opportunities.
- Responsible for conducting analysis that results in an in-depth understanding of revenue performance against forecast, with the aim of highlighting risks and opportunities, and developing recommendations for actionable initiatives to improve revenue or mitigate risks.
- Work effectively with internal and external stakeholders to deliver insights that influence key business decisions and business cases, and monitors the impact of initiatives.
- Responsible for supporting, leading and coaching the Analysts within the Revenue team.
- Lead approach to use of data within the team to support the revenue analysis strategy.
- Effectively engage stakeholders across the business that are responsible for driving revenue growth.
- Represent SWR interests at relevant industry groups.
- Deputise for the Senior Revenue Manager as required.
You'll need
- Commercial Insights Manager will need analytics experience within the commercial area of the rail industry
- Excellent analytical and numerical skills with an ability to define opportunities and problems, collect and analyse data, establish facts and make evidence-based conclusions.
- Ability to formulate recommendations, combined with excellent verbal and written communication skills to effectively convey key information to a variety of audiences.
- Be able to build relationships with people throughout the SWR business and wider industry Stakeholders.
- Commercially aware, and be able to challenge your own and other's thinking.
- Have a high attention to detail, completing work to a high level of accuracy, maintaining focus, energy and effort when under pressure.
- Ability to support, lead and coach other analysts within the team, as well as working independently.
- Customer focus: understanding the needs of internal and external customers and respond promptly, with the ability to prioritize workloads and work to challenging deadlines.
- Drive for continuous improvement.
- Experience in data analytics and experience using BI Tools e. g. Power BI (preferred) or Tableau, and SQL (desirable) or Python/R.
- Expert user of Excel for modelling and analysis essential
- Knowledge of SWR network and passenger markets desirable.
- Knowledge of rail commercial systems (e. g. Lennon MOIRA, ORCATS) desirable.
- Numerical or scientific degree and A-levels or equivalent essential.
- A degree in economics would be highly beneficial for this role.
- About the location
South Western Railways HQ is based on the 4th Floor at South Bank Central, a stone's throw from the River Thames and a 10 minute walk from our busiest station, Waterloo.
It is local to many well-known attractions, restaurants and retail facilities and is easily accessible by public transport.
Working pattern
You will work an average of 37 hours per week, office hours, Monday - Friday.
- The Reward
- In return we offer a competitive salary and a variety of valuable benefits, including:
- Free duty and leisure travel on SWR services for employees
- Free leisure travel for spouse/partner and dependants (criteria dependent)
- 75% discount on many other train operating companies
- Full training and support with development
- The Reward
- In return we offer a competitive salary and a variety of valuable benefits, including
- Free duty and leisure travel on SWR services for employee
- Free leisure travel for spouse/partner and dependants (criteria dependent)
- 75% discount on many other train operating companies
- Full training and support with development
Applicants who require a visa, must have at least 6 months remaining at the time of their appointment.
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Commercial Insights Manager in London employer: South Western Railway
South Western Railway (SWR) is an exceptional employer, offering a dynamic work environment at the Wimbledon Traincare Depot, where you can be part of a significant transformation in suburban travel with the new Class 701 fleet. Employees benefit from competitive salaries, extensive training and development opportunities, and generous perks such as free travel on SWR services for themselves and their families. Join a supportive team that values safety, quality, and innovation while connecting communities across South West London and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Insights Manager in London
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We think you need these skills to ace Commercial Insights Manager in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at South Western Railway, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at South Western Railway
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with South Western Railway’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
