At a Glance
- Tasks: Lead daily resource management for train crew, ensuring safe and punctual services.
- Company: Join South Western Railway, connecting communities across South West London and beyond.
- Benefits: Enjoy free travel on SWR services, discounts on other operators, and a great pension scheme.
- Other info: Flexible working hours with opportunities for personal development and training.
- Why this job: Be part of a diverse team focused on safety, efficiency, and community impact.
- Qualifications: Leadership skills, good communication, and an appreciation for health and safety are essential.
The predicted salary is between 36000 - 60000 £ per year.
Who are we?
South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.
Join our team and help us continue to bring people together to get the most out of life.
About the job
Lead all aspects of the day-to-day resource management of South Western Railway Drivers, Metro Guards and Commercial Guards. Ensuring delivery of a safe, punctual train service within budgetary guidelines. Proactive management of train crew resources to minimise train service delays.
Your main responsibilities will be:
- Co-ordinate drivers, guards and commercial guards on a day to day basis ensuring efficient use of resources.
- Ensure fitness of duty of traincrew when booking on and off duty.
- Responsible for accurate recording of traincrew sickness, including timely reporting to line managers.
- Responsible for the management for the display of safety critical information.
- Responsible for the timely submission of traincrew reports.
- Conduct first line chain of care when required.
- Contribute towards the efficient structure of traincrew diagrams and links through liaison with appropriate line managers.
- Through proactive resourcing arrangements contribute to the continued improvement in SWRs train performance.
- Establish a leadership style to consistently promote SWTs vision and values with a strong focus on professional business delivery.
- Responsible for certification and authorisation of traincrew overtime.
- Ensure all diagram changes are communicated to traincrew.
- Responsible for the dissemination of traincrew diagrams and amended diagrams within terms and conditions
- Use of IT software packages such as Genius, Crewplan, Trust, P2, etc to improve dissemination of information and improve productivity.
- Retain a detailed knowledge of train crew conditions of service and local depot codifications
- Knowledge of rostering, FR&I, GRI, DRI and the national and business conditions of service
- Detailed understanding of performance regimes
- Knowledge of route geography and traction essential.
As a minimum, you will need to have:
- Experience in the Railway industry is not essential but could be an advantage
- Leadership qualities together with general management, interpersonal skills, clear thinking, judgment and organisation ability.
- Have an appreciation of Health and Safety legislation
- Experience in a strongly unionised environment desirable.
- Educated to a good academic standard with a professional certificate in management desirable
- Proven ability to manage a busy workload and prioritise.
- Proven excellent communication skills.
Working pattern
Average of 42 hours per week over 5 days.
24/7 hours
Early turn 0640-1355
Late turn 1340-2155
Night turn 2140-0650
There are spare shifts which if needed will pick up any of these shifts.
The Reward
In return we offer a competitive salary and a variety of valuable benefits, including:
- Free duty and leisure travel on SWR services for employees
- Free leisure travel for spouse/partner and dependants (criteria dependent)
- 75% discount on many other train operating companies
- Full training and support with development
- Excellent pension scheme
We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
If you require additionalsupport to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
#J-18808-LjbffrDuty Resource Manager (Outer) in Salisbury employer: South Western Railway
South Western Railway (SWR) is an exceptional employer, offering a dynamic work environment where you can lead and manage resources effectively while contributing to the seamless operation of train services across South West London and beyond. With a strong commitment to employee development, inclusive culture, and generous benefits such as free travel for employees and their families, SWR fosters a supportive atmosphere that values diversity and encourages personal growth. Join us in making a meaningful impact on the communities we serve while enjoying a rewarding career in the railway industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Resource Manager (Outer) in Salisbury
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like South Western Railway.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by South Western Railway. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Duty Resource Manager (Outer) in Salisbury
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at South Western Railway, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at South Western Railway and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into South Western Railway. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at South Western Railway
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at South Western Railway.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to South Western Railway.
