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- Tasks: Support the People Services team with HR tasks and employee relations.
- Company: Join South Western Railway, connecting communities across South West England.
- Benefits: Enjoy free travel on SWR services and comprehensive training support.
- Why this job: Be part of a dynamic team making a real impact in people's lives.
- Qualifications: Experience in a fast-paced office; HR knowledge is a plus.
- Other info: Based in Southampton, with travel across the network required.
The predicted salary is between 24000 - 36000 £ per year.
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Recruitment Business Partner at South Western Railway
Who are we?
South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.
Join our team and help us continue to bring people together to get the most out of life.
About the job
To work closely with the People Services Management Team in providing comprehensive support and guidance to all business areas in accordance with Company people management policy and procedures.
Your main responsibilities will be:
- Assist the Senior People Business Partner in the management of employment tribunal cases in liaison with Solicitors and Head of People Services.
- Support and contribute to the research, development and delivery of South Western Railway policies and associated management guidelines.
- Lead on lessons learnt from people related case work to enable greater insight and inform developmental needs.
- Provide support to the People Services Management Team with employee relations case management.
- Responsible for arranging meetings with stakeholders of varying levels of seniority.
- Responsible for the release arrangements of Employees and Staff Representatives as necessary.
- Prepare case related documentation to strict deadlines and ensure that the relevant activity trackers and case summary records are regularly updated. This will also include updating the HR system with any formal outcomes and disciplinary expunges.
- Provide minute taking support to Managers when conducting formal meetings and to ensure adherence to Company and statutory people management procedures.
- Provide assistance with the issuing of correspondence to employees further to formal meeting outcomes.
- Complete leaver processes including staff changes and where appropriate, liaison with pensions team.
- To provide management information and produce key performance indicators in accordance with ongoing and ad-hoc business needs.
- Ensure that case paperwork is maintained and filed in accordance with General Data Protection Regulations.
- Perform ad-hoc or project related tasks as and when required by the People Services Management team.
You\’ll need to be:
- Proven experience of working in a fast paced and challenging office environment.
- Previous experience of working in a people & culture team would be an advantage.
- Possess a flexible approach in ensuring customer needs are met.
- Preparedness to travel across the South Western Railway network to attend meetings as and when required.
- Demonstrate strong time management, communication and interpersonal skills.
- Conscientious with an attention to detail particularly in relation to producing formal documentation in a variety of context.
- Must demonstrate a willingness to learn new systems, skills and behaviours and to acquire job related formal qualificiations as and when required.
- Experience in appropriate IT packages including Microsoft Word, Excell and PowerPoint.
- A working knowledge of Outlook would be an advantage.
- Qualified or part qualified training in people management or development would be an advantage.
Applicants who require a visa must have 6 months remaining at the time of their appointment
About the location
This role will require travel around our network, however, you will predominantly be based in Southampton.
Overline House is conveniently situated overlooking Southampton Central Station and is easily accessible by public transport. The station is very local to West Quay, a hub for retailers and restaurants, and provides an excellent link between London, Coastal areas and the Isle of Wight.
Working pattern
You will be working an average of 37 hours per week, typically, Monday – Friday, office hours.
The Reward
In return we offer a competitive salary and a variety of valuable benefits, including:
- Free duty and leisure travel on SWR services for employees
- Free leisure travel for spouse/partner and dependants (criteria dependent)
- Full training and support with development
For more information, a full job description and how to apply, please go to: https://apply.southwesternrailway.com/jobs/vacancy/126/description
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Human Resources
-
Industries
Rail Transportation
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People Services Assistant employer: South Western Railway Limited.
Contact Detail:
South Western Railway Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Assistant
✨Tip Number 1
Familiarise yourself with South Western Railway's values and culture. Understanding their commitment to connecting communities will help you align your responses during interviews and show that you're a good fit for the team.
✨Tip Number 2
Network with current or former employees of South Western Railway on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific challenges faced in the People Services department.
✨Tip Number 3
Prepare to discuss your experience in managing employee relations and case management. Be ready to share specific examples that demonstrate your problem-solving skills and attention to detail, as these are crucial for the role.
✨Tip Number 4
Show your willingness to learn by researching current trends in HR and people management. Being knowledgeable about recent developments can set you apart and demonstrate your commitment to professional growth.
We think you need these skills to ace People Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR or people services. Emphasise any roles where you've managed documentation, supported case management, or worked in a fast-paced environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific responsibilities from the job description that excite you and how your skills align with them.
Showcase Relevant Skills: Highlight your time management, communication, and interpersonal skills in your application. Provide examples of how you've demonstrated these skills in previous roles, especially in relation to employee relations or case management.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is clear and concise, as attention to detail is crucial for this role.
How to prepare for a job interview at South Western Railway Limited.
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a People Services Assistant. Be prepared to discuss how your previous experience aligns with these tasks, especially in areas like employee relations and case management.
✨Showcase Your Communication Skills
As this role involves liaising with various stakeholders, it's crucial to demonstrate your strong communication skills during the interview. Prepare examples of how you've effectively communicated in past roles, particularly in challenging situations.
✨Highlight Attention to Detail
Given the importance of producing formal documentation and adhering to procedures, be ready to discuss instances where your attention to detail made a difference. This could include managing sensitive information or ensuring compliance with regulations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle real-life situations in a fast-paced environment. Think of examples from your past experiences that showcase your ability to manage time effectively and meet deadlines.