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- Tasks: Assist customers with ticket purchases and guide them through self-service machines.
- Company: Leading transportation service provider in Weybridge with a focus on customer care.
- Benefits: Competitive salary, free travel, excellent pension scheme, and overtime opportunities.
- Why this job: Join a dynamic team and make travel easier for customers while enjoying great perks.
- Qualifications: Proactive, organised, and enjoys working with people.
- Other info: Perfect for those seeking a rewarding role in customer service.
The predicted salary is between 26753 - 37452 £ per year.
A leading transportation service provider in Weybridge is looking for a Customer Ambassador. In this role, you will assist customers with ticket purchases and help them navigate self-service machines. The ideal candidate is proactive, organized, and enjoys working with people.
The position offers a competitive salary starting at £26,753 pro rata, with opportunities for overtime and additional benefits including free travel on services and an excellent pension scheme.
Railway Travel Concierge: Tickets & Customer Care in Weybridge employer: South Western News UK
Contact Detail:
South Western News UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Railway Travel Concierge: Tickets & Customer Care in Weybridge
✨Tip Number 1
Get to know the company! Research their values and services so you can show off your knowledge during interviews. This will help us stand out as a proactive candidate who genuinely cares about customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about assisting customers, we should role-play common scenarios with friends or family. This way, we can feel more confident when it comes to helping customers navigate ticket purchases.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the transport industry. This could give us insider tips and maybe even a referral when applying through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing our enthusiasm for the role. It keeps us fresh in their minds and demonstrates our proactive approach to customer care.
We think you need these skills to ace Railway Travel Concierge: Tickets & Customer Care in Weybridge
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've helped customers in the past and how you can bring that proactive attitude to our team.
Be Organised and Clear: Your written application should be well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation as it reflects your organisational skills!
Tailor Your Application: Make sure to tailor your application specifically for the Railway Travel Concierge role. Mention your enthusiasm for helping customers with ticket purchases and navigating self-service machines, as this is key to the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at South Western News UK
✨Know Your Stuff
Familiarise yourself with the company and its services. Understand the ticket purchasing process and how self-service machines work. This will show your enthusiasm and readiness to assist customers effectively.
✨Show Off Your People Skills
Prepare examples of how you've successfully interacted with customers in the past. Highlight your proactive approach and ability to handle queries or complaints, as this role is all about customer care.
✨Dress the Part
First impressions matter! Dress smartly and professionally for the interview. It reflects your seriousness about the role and your understanding of the customer-facing nature of the job.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about team dynamics or how success is measured in the role. This shows your interest in the position and helps you gauge if it’s the right fit for you.
