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- Tasks: Assist customers with ticket purchases and provide route advice for an enhanced travel experience.
- Company: Regional transport service company dedicated to excellent customer service.
- Benefits: Competitive salary, comprehensive training, and flexible working hours.
- Why this job: Join a dynamic team and make travel easier for passengers every day.
- Qualifications: Excellent communication skills and a proactive approach are essential.
The predicted salary is between 24000 - 36000 £ per year.
A regional transport service company in the UK is seeking a Customer Ambassador to enhance the travel experience of passengers. This role involves assisting customers with ticket purchasing, providing advice on routes, and using technology to maintain self-service machines.
Successful candidates will demonstrate excellent communication skills and a proactive approach, alongside a commitment to working flexible hours across varied shifts. Competitive salary options and comprehensive training will be provided to the right individual.
Rail Travel Concierge & Ticket Advisor in Virginia Water employer: South Western News UK
Contact Detail:
South Western News UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Travel Concierge & Ticket Advisor in Virginia Water
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This way, when you chat with them, you can show you're genuinely interested and ready to enhance the travel experience for passengers.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when assisting customers with ticket purchasing and providing route advice.
✨Tip Number 3
Be flexible and ready to adapt! Since the role involves varied shifts, highlight your willingness to work different hours. Show them that you’re all in for making every passenger's journey smooth and enjoyable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Rail Travel Concierge & Ticket Advisor in Virginia Water
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let us know why you're excited about the rail travel industry. Share any personal experiences or stories that highlight your love for helping others enjoy their journeys.
Highlight Your Communication Skills: As a Customer Ambassador, communication is key! Make sure to showcase your ability to connect with people in your written application. Use clear and friendly language to demonstrate how you can make passengers feel valued.
Be Proactive in Your Approach: We’re looking for candidates who take initiative. In your application, mention any past experiences where you went above and beyond to assist customers or solve problems. This will show us that you’re ready to tackle challenges head-on!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your amazing skills and enthusiasm for the role!
How to prepare for a job interview at South Western News UK
✨Know Your Routes
Familiarise yourself with the local transport routes and services. Being able to discuss specific routes and ticket options during the interview will show your enthusiasm and knowledge about the role.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in the past. Whether it’s resolving a complaint or providing information, demonstrating your ability to connect with people is key for this Customer Ambassador role.
✨Embrace Technology
Since the role involves using technology for self-service machines, brush up on any relevant tech skills. Be ready to discuss how you’ve used technology in previous jobs to enhance customer experiences.
✨Flexibility is Key
Highlight your willingness to work flexible hours. Prepare to discuss your availability and any previous experience you have with varied shifts, as this shows your commitment to meeting the needs of the service.
