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- Tasks: Ensure safety and deliver stellar customer service on train journeys.
- Company: Prominent railway service provider with a focus on safety and customer experience.
- Benefits: Starting salary of £26,763, free travel, and generous leave entitlements.
- Why this job: Join a dynamic team and make a real difference in passenger safety and satisfaction.
- Qualifications: Adaptable, safety-conscious, and customer-focused individuals are encouraged to apply.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 26763 - 29763 £ per year.
A prominent railway service provider is seeking a Guard to ensure safety and deliver exceptional customer experiences on their services. The ideal candidate will be adaptable, safety-conscious, and customer-focused, managing the train autonomously during journeys.
The position offers a starting salary of £26,763 per annum, with potential increases upon qualification and includes various benefits such as free travel on services and generous leave entitlements.
Train Guard — Safer Journeys & Stellar Service employer: South Western News UK
Contact Detail:
South Western News UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Train Guard — Safer Journeys & Stellar Service
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! As a Train Guard, you'll be interacting with passengers all the time. Role-play scenarios with friends or family to boost your confidence and showcase your adaptability.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Train Guard — Safer Journeys & Stellar Service
Some tips for your application 🫡
Show Your Safety Awareness: When writing your application, make sure to highlight any experience or training related to safety. We want to see that you understand the importance of keeping passengers safe and how you can contribute to that.
Customer Service is Key: Since this role is all about delivering stellar service, share examples of how you've provided excellent customer experiences in the past. We love to see candidates who are genuinely passionate about helping others.
Be Adaptable: The ideal candidate is adaptable, so don’t forget to mention times when you’ve had to think on your feet or adjust to changing situations. We appreciate flexibility and a positive attitude!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at South Western News UK
✨Know Your Safety Protocols
Familiarise yourself with the safety protocols relevant to train operations. Be prepared to discuss how you would handle various safety scenarios during the interview, as this will show your commitment to ensuring passenger safety.
✨Showcase Customer Service Skills
Think of examples from your past experiences where you provided exceptional customer service. Highlight how you managed difficult situations or went above and beyond for customers, as this role is all about delivering stellar service.
✨Demonstrate Adaptability
Prepare to discuss times when you had to adapt quickly to changing circumstances. The railway environment can be unpredictable, so showcasing your ability to remain calm and effective under pressure will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their training programmes or how they measure customer satisfaction, which will demonstrate your enthusiasm for contributing to their mission.
