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- Tasks: Ensure passenger safety and deliver top-notch customer service on trains.
- Company: Regional train operator committed to safety and customer experience.
- Benefits: Competitive salary, free travel for you and your family, and comprehensive benefits.
- Why this job: Join a dynamic team and make a real difference in passenger journeys.
- Qualifications: Good safety awareness and self-motivation are essential.
- Other info: Enjoy a flexible 37-hour work week with opportunities for growth.
The predicted salary is between 26763 - 37469 £ per year.
A regional train operator is looking for a Guard to ensure passenger safety and deliver excellent customer service during train journeys. The role involves managing operations autonomously, maintaining safety standards, and being adaptable during disruptions.
Candidates should possess good safety awareness and self-motivation, with shifts averaging 37 hours per week. A competitive salary starting at £26,763 per annum is offered, along with comprehensive benefits including free travel for employees and their family members.
Onboard Rail Guard – Safety & Customer Experience in Guildford employer: South Western News UK
Contact Detail:
South Western News UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboard Rail Guard – Safety & Customer Experience in Guildford
✨Tip Number 1
Get to know the company! Research the regional train operator and understand their values, safety standards, and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your situational responses! Think about how you'd handle various scenarios on the job, like managing passenger safety during disruptions. Being able to demonstrate your problem-solving skills will set you apart from other candidates.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work for the company or in similar roles. They can provide insider tips and might even put in a good word for you, which can be super helpful.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it shows that you're proactive. Plus, keep an eye on any upcoming recruitment events where you can meet hiring managers face-to-face.
We think you need these skills to ace Onboard Rail Guard – Safety & Customer Experience in Guildford
Some tips for your application 🫡
Show Your Safety Awareness: Make sure to highlight any experience or training you have related to safety. We want to see that you understand the importance of keeping passengers safe and how you can contribute to that in your role as a Guard.
Customer Service is Key: Since this role involves delivering excellent customer service, share examples of how you've gone above and beyond for customers in the past. We love seeing candidates who are passionate about making journeys enjoyable for everyone!
Be Adaptable: The job can come with its fair share of disruptions, so let us know how you've handled unexpected situations before. We appreciate candidates who can think on their feet and adapt to changing circumstances.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at South Western News UK
✨Know Your Safety Standards
Make sure you brush up on the safety protocols relevant to rail operations. Being able to discuss specific safety measures and how you've implemented them in past roles will show your commitment to passenger safety.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous positions. Think about times when you went above and beyond for a customer, as this role heavily focuses on delivering a great experience for passengers.
✨Demonstrate Adaptability
Be ready to discuss situations where you've had to adapt quickly to changes or disruptions. This could be anything from handling unexpected delays to managing passenger concerns during a crisis. Highlighting your problem-solving skills will be key.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to safety and customer experience. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values.
