At a Glance
- Tasks: Ensure a safe and welcoming experience for customers at Warblington station.
- Company: A leading railway operator in the UK with a focus on customer service.
- Benefits: Flexible shifts, great team environment, and opportunities to develop communication skills.
- Why this job: Join a friendly team and make travel easier for everyone!
- Qualifications: Strong communication skills and a passion for helping people.
- Other info: Average of 24.75 hours per week, including evenings and weekends.
A railway operator in the UK is hiring a Gateline Assistant to ensure a safe and welcoming experience for customers at Warblington station.
Responsibilities include:
- Managing ticket gates
- Assisting customers
- Directing customers during disruptions
Candidates should have strong communication skills and enjoy working with people. The position requires flexibility for varying shifts including evenings and weekends, with an average of 24.75 hours per week.
Gateline Assistant: Friendly Gate & Travel Guide employer: South Western News UK
Contact Detail:
South Western News UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Gateline Assistant: Friendly Gate & Travel Guide
β¨Tip Number 1
Get to know the company! Research the railway operator and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! Since the role involves interacting with customers, try role-playing scenarios with friends or family. This will boost your confidence and help you handle real-life situations smoothly.
β¨Tip Number 3
Be flexible and ready for anything! The job requires working varying shifts, so be prepared to discuss your availability openly. Showing that you're adaptable can really set you apart from other candidates.
β¨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows that you're proactive and keen on joining our team at Warblington station.
We think you need these skills to ace Gateline Assistant: Friendly Gate & Travel Guide
Some tips for your application π«‘
Show Your People Skills: As a Gateline Assistant, you'll be interacting with customers all day. Make sure to highlight your strong communication skills and any experience you have in customer service. We want to see how you can create a welcoming atmosphere!
Flexibility is Key: This role requires you to be flexible with your shifts, including evenings and weekends. In your application, mention your availability and willingness to adapt to the needs of the station. It shows us you're ready for the challenge!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make sure your passion for the role shines through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do β just follow the prompts!
How to prepare for a job interview at South Western News UK
β¨Know the Role Inside Out
Make sure you understand what a Gateline Assistant does. Familiarise yourself with the responsibilities like managing ticket gates and assisting customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Show Off Your People Skills
Since this job is all about interacting with customers, be ready to share examples of how you've successfully communicated or helped others in the past. Think of specific situations where you made someone's day better or resolved an issue.
β¨Flexibility is Key
The position requires varying shifts, so be prepared to discuss your availability. Highlight your willingness to work evenings and weekends, and maybe even share a time when you adapted to a last-minute change in your schedule.
β¨Stay Calm Under Pressure
As a Gateline Assistant, you'll need to direct customers during disruptions. Prepare for situational questions that test your problem-solving skills. Think about how you would handle a busy day or a sudden service change, and be ready to demonstrate your calmness and efficiency.