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- Tasks: Oversee ITIL Change and Problem Management processes to ensure system availability.
- Company: Leading NHS Foundation Trust in Exeter with a focus on inclusivity.
- Benefits: Flexible working opportunities and a supportive workplace culture.
- Why this job: Make a real impact on critical systems while ensuring compliance with ISO standards.
- Qualifications: Experience in Change and Problem Management with strong governance skills.
- Other info: Join a team of over 6,000 employees dedicated to positive change.
The predicted salary is between 37338 - 44962 £ per year.
A leading NHS Foundation Trust in Exeter is seeking a Problem and Change Manager to oversee ITIL Change and Problem Management processes. This role ensures compliance with ISO standards while maximizing the availability of critical production systems.
Responsibilities include:
- Coordinating changes
- Performing risk assessments
- Leading governance efforts
The trust values inclusivity and offers a supportive environment to its over 6,000 employees, providing flexible working opportunities and promoting a positive workplace culture.
Strategic Change & Problem Manager in Exeter employer: South Western Ambulance Service
Contact Detail:
South Western Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Change & Problem Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to current employees at the NHS Foundation Trust in Exeter on LinkedIn. A friendly chat can give us insider info about the role and the culture, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by brushing up on ITIL Change and Problem Management processes. We should be ready to discuss how we can ensure compliance with ISO standards and maximise system availability. Show them we know our stuff!
✨Tip Number 3
Don’t forget to highlight our soft skills! The trust values inclusivity and a positive workplace culture, so let’s showcase our teamwork, communication, and problem-solving abilities during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to match the job description perfectly, making it easier for them to see why we’re the right fit.
We think you need these skills to ace Strategic Change & Problem Manager in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ITIL Change and Problem Management processes. We want to see how you've maximised system availability and ensured compliance with standards like ISO.
Showcase Your Skills: In your cover letter, emphasise your skills in coordinating changes and performing risk assessments. We love seeing specific examples of how you've led governance efforts in previous roles.
Be Authentic: Don’t be afraid to let your personality shine through! We value inclusivity and a positive workplace culture, so showing us who you are can really make your application stand out.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at South Western Ambulance Service
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL Change and Problem Management processes. Be ready to discuss how you've applied these principles in past roles, especially in relation to compliance with ISO standards. This will show that you understand the framework and can effectively manage changes and problems.
✨Demonstrate Risk Assessment Skills
Prepare examples of how you've performed risk assessments in previous positions. Think about specific situations where you identified potential risks and how you mitigated them. This will highlight your proactive approach and ability to safeguard critical production systems.
✨Showcase Your Governance Experience
Governance is key in this role, so be ready to talk about your experience leading governance efforts. Discuss any frameworks or methodologies you've used and how they contributed to successful change management. This will demonstrate your leadership capabilities and understanding of organisational compliance.
✨Emphasise Inclusivity and Teamwork
Since the trust values inclusivity, share examples of how you've fostered a supportive environment in your previous roles. Talk about how you’ve collaborated with diverse teams and promoted a positive workplace culture. This will resonate well with their ethos and show that you're a good cultural fit.