Emergency Medical Dispatcher - The King's Trust in Exeter

Emergency Medical Dispatcher - The King's Trust in Exeter

Exeter Full-Time 29970 - 36483 £ / year (est.) No working from home possible
South Western Ambulance Service

At a Glance

  • Tasks: Be the first point of contact in medical emergencies, providing vital support and reassurance.
  • Company: Join The King's Trust, a leading emergency care provider in England.
  • Benefits: Enjoy competitive NHS salary, generous holidays, and career progression opportunities.
  • Other info: Based in vibrant Bristol with excellent transport links and community events.
  • Why this job: Make a real difference in people's lives while developing essential skills.
  • Qualifications: Compassionate individuals ready to work in a fast-paced environment.

The predicted salary is between 29970 - 36483 £ per year.

When someone calls 999, you will be their first point of contact in a medical emergency. Based in our Exeter Control Room, you will listen, assess and respond with care - capturing vital information, offering reassurance and helping ensure every patient gets the right care at the right time.

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day. We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five‑year strategy that has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid‑back city with top‑class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links. If you embody our values of one team, compassion and innovation and are looking to make a real difference to peoples' lives, we would love to hear from you. In return we will equip you with the skills and resources you need to thrive in your role. You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits
  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Staff networks
  • Wide range of discounts from various organisations across the UK

Emergency Medical Dispatcher - The King's Trust in Exeter employer: South Western Ambulance Service

The King's Trust offers a unique opportunity to be at the forefront of emergency medical care as an Emergency Medical Dispatcher in the vibrant city of Bristol. With a commitment to compassion and innovation, employees benefit from a supportive work culture that prioritises professional development, competitive salaries, and generous holiday entitlements. Join us to make a meaningful impact in people's lives while enjoying the perks of working in a lively city with excellent transport links and a range of employee benefits.

South Western Ambulance Service

Contact Details:

South Western Ambulance Service Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Emergency Medical Dispatcher - The King's Trust in Exeter

Tip Number 1

Get to know the South West Ambulance Service inside out! Familiarise yourself with their values and mission. This will help you connect your personal experiences to what they stand for during interviews.

Tip Number 2

Practice your communication skills! As an Emergency Medical Dispatcher, you'll need to convey information clearly and calmly. Role-play scenarios with friends or family to build your confidence.

Tip Number 3

Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you for the role!

Tip Number 4

Apply through our website for a smoother process! It shows you're serious about the role and gives you access to all the resources we offer to support your application.

We think you need these skills to ace Emergency Medical Dispatcher - The King's Trust in Exeter

Communication Skills
Listening Skills
Assessment Skills
Reassurance Skills
Attention to Detail
Problem-Solving Skills
Compassion

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in high-pressure situations like emergencies.

Tailor Your CV:Make sure your CV is tailored to the role of Emergency Medical Dispatcher. Highlight any relevant experience or skills that align with our values of compassion and teamwork. We love seeing how your background fits with what we do!

Be Clear and Concise:In your written application, clarity is key. Use straightforward language and get to the point quickly. We appreciate applications that are easy to read and understand, especially when it comes to vital information.

Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the recruitment process right there.

How to prepare for a job interview at South Western Ambulance Service

Know Your Role

Familiarise yourself with the responsibilities of an Emergency Medical Dispatcher. Understand the importance of being the first point of contact in a medical emergency and how to assess situations quickly. This will help you demonstrate your awareness and readiness during the interview.

Showcase Your Compassion

Since this role requires a lot of empathy, be prepared to share examples of how you've shown compassion in previous roles or situations. Highlighting your ability to reassure and support others will resonate well with the interviewers.

Practice Active Listening

During the interview, practice active listening. This means not just hearing the questions but also understanding them fully before responding. It’s a crucial skill for the role, so showing that you can listen attentively will set you apart.

Prepare for Scenario Questions

Expect scenario-based questions that test your problem-solving skills in high-pressure situations. Think of examples from your past experiences where you had to think on your feet and make quick decisions. This will showcase your ability to handle emergencies effectively.