At a Glance
- Tasks: Support senior clinical leaders with business and operational management in a dynamic healthcare environment.
- Company: Join a leading NHS Trust committed to patient safety and continuous improvement.
- Benefits: Enjoy competitive salary, generous holiday, pension scheme, and career progression opportunities.
- Other info: Access discounts, staff networks, and flexible working options.
- Why this job: Make a real difference in healthcare while developing your skills and career.
- Qualifications: Organised, proactive individual with strong communication skills and healthcare experience.
The predicted salary is between 37338 - 44962 £ per year.
The Clinical Directorate Business Manager is a key role within the Clinical Directorate, providing high-level business, governance and operational management support to senior clinical leaders. The postholder will lead on the coordination of workforce, recruitment, governance, performance and administrative functions, ensuring the Directorate operates efficiently and effectively. Acting as a central point of contact between the Clinical Directorate and corporate support services including HR, Finance, Governance and IT, the role will support the delivery of strategic priorities, quality improvement and service development across the Trust.
Responsibilities
- Provide comprehensive business, operational and administrative management support to the Clinical Directorate and senior clinical leaders.
- Act as the central point of coordination and communication for the Clinical Team Directorate.
- Lead and support governance, quality and compliance processes including investigations, risk management, action plans and reporting.
- Coordinate recruitment, onboarding, induction and workforce administration processes for Clinical Team staff.
- Monitor and support compliance with mandatory training, appraisals, sickness management and workforce policies.
- Manage rotas, leave, timesheets, expenses and workforce planning arrangements for the Clinical Team.
- Organise and coordinate meetings, prepare agendas and papers, and produce accurate minutes and action logs.
- Produce reports, analyse performance data and support delivery of Directorate objectives, KPIs and improvement plans.
- Liaise with internal departments including HR, Finance, Governance, IT and operational teams to ensure effective support for the Directorate.
- Support the implementation of service improvements, projects and operational change initiatives.
- Maintain oversight of governance systems, risk registers, compliance trackers and Trust reporting systems.
- Support operational planning and coordination during periods of service pressure, critical incidents and organisational change.
Qualifications
We are looking for a highly organised, proactive and motivated individual with excellent communication and problem‑solving skills, experience of working within a complex healthcare environment and the ability to manage multiple priorities independently. The successful candidate will play a vital role in supporting patient safety, workforce resilience, governance compliance and continuous improvement within the Directorate.
Benefits
- Competitive NHS salary
- A standard working week of 37.5 hours
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
- Pay enhancements for out of hours, shift and overtime working
- Generous Pension Scheme
- Career and salary progression
- Car leasing scheme (this is subject to your pay not falling below the National Living Wage)
- Free parking across Trust sites
- Cycle‑to‑work and other salary sacrifice schemes (this is subject to your pay not falling below the National Living Wage)
- Staff networks
- Access to a wide range of discounts from various organisations across the UK
Clinical Directorate Business Manager in Exeter employer: South Western Ambulance Service
As a Clinical Directorate Business Manager within our Trust, you will be part of a supportive and dynamic work culture that prioritises patient safety and workforce resilience. We offer competitive NHS salaries, generous holiday entitlements, and numerous career progression opportunities, all while fostering an environment that encourages continuous improvement and collaboration across departments. Join us in making a meaningful impact in healthcare while enjoying benefits like free parking, a robust pension scheme, and access to various employee discounts.
Contact Details:
South Western Ambulance Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Directorate Business Manager in Exeter
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like South Western Ambulance Service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at South Western Ambulance Service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like South Western Ambulance Service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Directorate Business Manager in Exeter
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at South Western Ambulance Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at South Western Ambulance Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to South Western Ambulance Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at South Western Ambulance Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at South Western Ambulance Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research South Western Ambulance Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
