Emergency Medical Dispatcher - The King's Trust in Devon

Emergency Medical Dispatcher - The King's Trust in Devon

Devon Full-Time 29970 - 36483 £ / year (est.) No working from home possible
South Western Ambulance Service

At a Glance

  • Tasks: Be the first point of contact in medical emergencies, providing vital support and reassurance.
  • Company: Join The King's Trust, a leading emergency care provider in England.
  • Benefits: Competitive NHS salary, generous holiday entitlements, and career progression opportunities.
  • Other info: Based in vibrant Bristol with excellent transport links and a supportive team culture.
  • Why this job: Make a real difference in people's lives while developing essential skills.
  • Qualifications: Compassionate individuals ready to work in a fast-paced environment.

The predicted salary is between 29970 - 36483 £ per year.

When someone calls 999, you will be their first point of contact in a medical emergency. Based in our Exeter Control Room, you will listen, assess and respond with care - capturing vital information, offering reassurance and helping ensure every patient gets the right care at the right time.

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day. We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five‑year strategy that has continually improving patient care at its very core.

The role is based in Bristol, a lively yet laid‑back city with top‑class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links. If you embody our values of one team, compassion and innovation and are looking to make a real difference to peoples' lives, we would love to hear from you. In return we will equip you with the skills and resources you need to thrive in your role. You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits:

  • Competitive NHS salary
  • A standard working week of 37.5 hours
  • Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
  • Pay enhancements for out of hours, shift and overtime working
  • Generous Pension Scheme
  • Career and salary progression
  • Car leasing scheme
  • Free parking across Trust sites
  • Staff networks
  • Wide range of discounts from various organisations across the UK

Emergency Medical Dispatcher - The King's Trust in Devon employer: South Western Ambulance Service

The King's Trust offers a unique and rewarding opportunity for Emergency Medical Dispatchers in the vibrant city of Bristol, where you will play a crucial role in responding to medical emergencies. With a strong commitment to employee development, competitive NHS salaries, and generous benefits including extensive holiday entitlements and a supportive work culture, we ensure that our team members are equipped to thrive and grow within the organisation. Join us in making a real difference in people's lives while enjoying the dynamic lifestyle that Bristol has to offer.

South Western Ambulance Service

Contact Details:

South Western Ambulance Service Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Emergency Medical Dispatcher - The King's Trust in Devon

Tip Number 1

Get to know the role inside out! Familiarise yourself with what an Emergency Medical Dispatcher does and the values of The King's Trust. This will help you connect your skills and experiences to the job during interviews.

Tip Number 2

Practice your communication skills! As a dispatcher, you'll need to listen and respond effectively under pressure. Try mock interviews with friends or family to sharpen your ability to convey information clearly and calmly.

Tip Number 3

Show your passion for helping others! During your interview, share personal stories that highlight your compassion and commitment to making a difference. This will resonate well with the values of The King's Trust.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the resources you need to prepare for the assessment day and beyond right there.

We think you need these skills to ace Emergency Medical Dispatcher - The King's Trust in Devon

Communication Skills
Listening Skills
Assessment Skills
Reassurance Skills
Attention to Detail
Problem-Solving Skills
Compassion

Some tips for your application 🫡

Know the Role:Before you start writing, make sure you really understand what being an Emergency Medical Dispatcher is all about. Dive into the job description and think about how your skills and experiences align with the responsibilities. This will help you tailor your application to show us why you're the perfect fit!

Be Personal and Authentic:When you're crafting your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and any relevant experiences that showcase your compassion and innovation. Remember, we’re looking for someone who embodies our values!

Highlight Relevant Experience:Make sure to highlight any previous experience that relates to emergency response or customer service. Whether it’s a job, volunteer work, or even a personal experience, showing us how you've handled stressful situations can really make your application stand out.

Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the recruitment process there, so you can feel fully prepared for what’s next!

How to prepare for a job interview at South Western Ambulance Service

Know Your Role

Familiarise yourself with the responsibilities of an Emergency Medical Dispatcher. Understand what it means to be the first point of contact in a medical emergency and be ready to discuss how you would handle various scenarios.

Showcase Your Compassion

This role requires a lot of empathy and reassurance. Prepare examples from your past experiences where you've demonstrated compassion, especially in high-pressure situations. This will show that you embody the values of the Trust.

Practice Active Listening

As a dispatcher, listening is key. During the interview, practice active listening by summarising what the interviewer says before responding. This not only shows your communication skills but also your ability to assess information quickly.

Research the Trust

Get to know The King's Trust and its mission. Be prepared to discuss their five-year strategy and how you can contribute to improving patient care. Showing that you’ve done your homework will impress the interviewers.