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- Tasks: Be the first point of contact for emergency calls and provide vital support.
- Company: Leading ambulance service provider in Bristol with a focus on care.
- Benefits: Competitive salary, 27 days holiday, and professional growth opportunities.
- Why this job: Make a real difference in people's lives during critical moments.
- Qualifications: Excellent communication skills and ability to handle pressure.
- Other info: Supportive environment with opportunities for personal and professional development.
The predicted salary is between 27000 - 42000 £ per year.
An ambulance service provider seeks dedicated Call Handlers in Bristol. You will be the first point of contact for emergency calls, documenting patient information and providing reassurance to those in crisis. The role requires excellent communication skills, the ability to work under pressure, and empathy.
Enjoy a competitive salary, 27 days of holiday, and opportunities for professional growth and development in a supportive environment.
Emergency Call Handler - 24/7 Critical Care Dispatcher in Bristol employer: South Western Ambulance Service
Contact Detail:
South Western Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Call Handler - 24/7 Critical Care Dispatcher in Bristol
✨Tip Number 1
Practice your communication skills! Since you'll be the first point of contact for emergency calls, it's crucial to sound calm and collected. Try role-playing scenarios with friends or family to get comfortable with handling different types of calls.
✨Tip Number 2
Show your empathy! When you're in an interview, share examples of how you've supported others in stressful situations. This will demonstrate that you can provide reassurance to those in crisis, which is key for this role.
✨Tip Number 3
Get familiar with the job's demands! Research what it’s like to work as a Call Handler in a critical care environment. Understanding the pressures and challenges will help you articulate why you're the right fit during interviews.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team and ready to take on the challenge of being a Call Handler.
We think you need these skills to ace Emergency Call Handler - 24/7 Critical Care Dispatcher in Bristol
Some tips for your application 🫡
Show Your Communication Skills: Since you'll be the first point of contact for emergency calls, make sure your application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively convey information, especially in high-pressure situations.
Emphasise Empathy: In this role, empathy is key. Share examples in your application that showcase your ability to connect with people in crisis. This will help us see that you understand the importance of providing reassurance during tough times.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Emergency Call Handler. Mention your relevant experience and how it aligns with the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at South Western Ambulance Service
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what an Emergency Call Handler does. Familiarise yourself with the responsibilities, especially around documenting patient information and providing reassurance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples from your past experiences where you've effectively communicated under pressure. Think about times when you had to reassure someone in a crisis or relay important information clearly. This will demonstrate your ability to handle emergency situations.
✨Demonstrate Empathy
Empathy is crucial in this role, so be ready to discuss how you connect with people in distress. Share specific instances where you've shown understanding and compassion, whether in a professional or personal context. This will highlight your suitability for a position that requires a caring approach.
✨Prepare for Pressure Scenarios
Expect situational questions that test your ability to work under pressure. Practice responding to hypothetical emergency scenarios, focusing on how you would remain calm and effective. This preparation will help you feel more confident and ready to tackle any curveballs during the interview.
