At a Glance
- Tasks: Support operational reporting and ensure data accuracy in a fast-paced environment.
- Company: Join South West Water, a leader in the UK water sector with a focus on sustainability.
- Benefits: 23 days holiday, competitive salary, and opportunities for career growth.
- Other info: Dynamic team environment with a commitment to continuous improvement.
- Why this job: Make a real impact while working with data and supporting vital services.
- Qualifications: Experience in admin or data roles, strong organisational skills, and attention to detail.
The predicted salary is between 25000 - 32000 £ per year.
Powered by Water, Driven by Purpose. South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.
We're looking for an organised and detail-focused Reporting Administrator to join our Operational Reporting team. This is a pivotal administrative role that supports the delivery of accurate operational reporting, effective stakeholder communication, and the smooth running of reporting processes across the business.
You'll work closely with Reporting Technicians, operational teams, and internal stakeholders, helping to ensure data integrity, coordinating reporting activities, and managing queries. This role is ideal for someone who enjoys working with data, has excellent organisational skills, and thrives in a fast-paced environment.
What you'll be doing:
- Provide administrative support to the Reporting Technicians and Operational Reporting Manager.
- Support the production and distribution of regular and ad hoc operational report requests from managers and business stakeholders.
- Validate, cleanse, and maintain data to ensure accuracy and consistency.
- Coordinate reporting requests and requirements from internal stakeholders.
- Monitor and manage the team's shared mailbox, responding to or redirecting queries as appropriate.
- Act as a key point of contact between operational teams, Reporting Technicians, and other business functions.
- Assist with the processing of Guaranteed Standards of Service (GSS) payments.
- Support the creation and maintenance of flooding information within corporate mapping systems.
- Prepare meeting agendas, take accurate minutes, and track actions to ensure commitments are followed through and completed on time.
- Maintain action logs and provide updates on outstanding actions to relevant stakeholders.
- Support continuous improvement initiatives for reporting processes, systems, and tools.
What we are looking for:
- Previous experience in an administrative, reporting, or data-focused role.
- Strong organisational skills with the ability to manage multiple priorities.
- Excellent attention to detail and commitment to data accuracy.
- Strong communication and stakeholder management skills.
- Experience using Microsoft Office applications, particularly Excel.
- Ability to produce clear and professional meeting minutes and maintain action trackers.
- Confidence working with data and interpreting reporting information.
Desirable:
- Experience with reporting tools such as Power BI or similar platforms.
- Experience working with databases or reporting systems.
- Experience supporting operational or utility-based teams.
- Knowledge of data validation and data quality processes.
Whats in it for you: 23 days starting holiday allowance plus...
Reporting Administrator in London employer: South West Water
At South West Water, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and sustainability. Our employees benefit from opportunities for personal and professional growth, alongside the chance to contribute to meaningful environmental initiatives in one of the UK's most beautiful regions. Join us in making a difference while enjoying a fulfilling career in the water sector.
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We think you need these skills to ace Reporting Administrator in London
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