South West Water is seeking a Customer Communications Manager to lead clear, timely communications across customer channels, including incident updates and regulatory reporting. You’ll work with colleagues across communications, operations, customer service and external partners, line-manage the team, and focus on improving customer experience and trust in challenging situations.
The role can be based at either the Bristol or Exeter HQ, with responsibilities spanning engagement campaigns,
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Senior Customer Communications Manager | Multi-Channel in Exeter employer: South West Water
At South West Water, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee health and wellbeing. With a commitment to sustainability and community engagement, our Occupational Health and Wellbeing Lead will have the unique opportunity to shape impactful programmes while enjoying generous benefits, including 30 days of annual leave. Join us in making a meaningful difference in the lives of our employees and the environment.
