At a Glance
- Tasks: Plan and coordinate workflows for our Operational Technology Maintenance team.
- Company: Join South West Water, a leader in the UK water sector with a focus on sustainability.
- Benefits: Enjoy competitive salary, annual bonuses, flexible working, and healthcare benefits.
- Other info: Be part of a diverse team that values innovation and continuous improvement.
- Why this job: Make a real impact on critical infrastructure while developing your career.
- Qualifications: 5 GCSEs including English & Maths; strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
Powered by Water, Driven by Purpose. South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.
Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today.
About the Role
We're looking for an organised, proactive, and detail-oriented OT Planner to support our Operational Technology (OT) Maintenance team. In this vital role, you'll be at the heart of our operations - coordinating workflows, supporting field teams, and ensuring the smooth delivery of maintenance activities across ICA (Instrumentation, Control & Automation) assets and systems. If you enjoy variety, thrive in a fast-paced environment, and love bringing structure to complex workloads, this could be the perfect opportunity for you.
What You'll Be Doing
- Plan, schedule, and allocate work orders (reactive & planned)
- Manage inboxes and workflow queues, responding to operational queries
- Liaise with internal teams to ensure seamless communication
- Maintain accurate records, reports, and performance against SLAs
- Support field technicians with administration, tools, PPE, and equipment
- Manage fleet compliance in line with company policies
- Raise purchase orders, process deliveries, and manage suppliers
- Maintain asset records within corporate systems
- Support meetings (including organisation, travel bookings, and minute taking)
- Produce routine and ad hoc reports for management
What We're Looking For
- Experience in a busy administrative or office environment
- Strong organisation and time management skills
- Ability to prioritise workloads and meet deadlines
- Excellent attention to detail and accuracy
- Confident using IT systems and data management tools
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Qualifications
- Minimum 5 GCSEs (Grade C/4 or above) including English & Maths
- Administration qualification (desirable)
We're looking for someone who:
- Is proactive and takes ownership of their work
- Remains calm and effective under pressure
- Is adaptable and resilient in a changing environment
- Builds strong working relationships across teams
- Is committed to continuous learning and improvement
- Champions health, safety, and wellbeing
Additional Requirements
- Full UK Driving Licence
- Willingness to travel occasionally across the region
- Ability to pass UK Government Security Clearance (SC)
Why Join Us?
This is a fantastic opportunity to play a key role in supporting critical infrastructure while developing your career within a forward-thinking Digital & IT function. You'll be part of a collaborative team that values innovation, efficiency, and continuous improvement. Ready to make a difference? Join us as our OT Planner and help create a workplace where people thrive.
We believe in rewarding our people for their hard work and dedication. As our OT Planner, you'll enjoy:
- Competitive Salary - Based on experience and skills
- Annual Bonus Scheme - Recognising company performance
- Pension Scheme - Helping you plan for your future
- Flexible Working Options - We value work-life balance and offer flexible hours and hybrid working where possible
- Healthcare Benefits - Access to employee assistance programs
- Employee Discounts - On various products and services
- Annual Leave - Take time to recharge with our holiday entitlement
Closing Date: 29th May 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
OT Planner in Exeter employer: South West Water
South West Water is an exceptional employer, offering a dynamic work environment in Exeter where you can contribute to vital water services while enjoying a strong focus on employee wellbeing and development. With competitive salaries, flexible working options, and a commitment to sustainability, you'll find ample opportunities for growth and collaboration within a diverse team dedicated to making a positive impact on the community and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land OT Planner in Exeter
✨Tip Number 1
Network like a pro! Reach out to current employees at South West Water on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the OT Planner role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just interested in the job, but also in being part of a team that champions sustainability and innovation. Tailor your answers to reflect how you align with their goals.
✨Tip Number 3
Practice common interview questions related to planning and organisation. Think about examples from your past experiences where you’ve successfully managed workloads or improved processes. We want to see how you can bring structure to our fast-paced environment!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows us that you’re genuinely interested in the role and eager to join the team.
We think you need these skills to ace OT Planner in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the OT Planner role. Highlight your organisational skills and experience in a busy administrative environment, as these are key to what we're looking for.
Show Off Your Attention to Detail:Since this role requires excellent attention to detail, be sure to proofread your application. A clean, error-free submission shows us you care about accuracy and professionalism.
Be Proactive in Your Approach:In your application, demonstrate how you've taken ownership of your work in past roles. We love candidates who are proactive and can handle pressure, so share examples that showcase these traits.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at South West Water
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the OT Planner role. Familiarise yourself with the key responsibilities like planning and scheduling work orders, managing workflows, and liaising with teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As an OT Planner, organisation is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised workloads and met deadlines, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've built relationships across teams in previous roles, as this will show your ability to collaborate effectively within the company.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and future projects. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.
