At a Glance
- Tasks: Manage customer cases on high usage and leakage, ensuring timely resolutions.
- Company: Join South West Water, a leader in water management with a focus on customer service.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth.
- Other info: Be part of a dedicated team that values empathy and fairness.
- Why this job: Make a real difference by helping customers resolve their water issues.
- Qualifications: GCSE English and Maths required, along with excellent communication skills.
The predicted salary is between 23850 - 29150 £ per year.
South West Water in Exeter is seeking a Metered Consumption & Leakage Case Manager to support customers with high usage and leakage issues, handling cases end to end with clear guidance and timely resolution. You’ll work within Revenue Management, liaising with field teams and contractors, providing empathetic service and applying policy fairly.
GCSE English and Maths are required, along with strong communication skills.
#J-18808-LjbffrLeakage & Consumption Case Manager in Exeter employer: South West Water
At South West Water, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and sustainability. Our employees benefit from opportunities for personal and professional growth, alongside the chance to contribute to meaningful environmental initiatives in one of the UK's most beautiful regions. Join us in making a difference while enjoying a fulfilling career in the water sector.
