Deskside 2nd Line IT Support Specialist – Hybrid in Exeter

Deskside 2nd Line IT Support Specialist – Hybrid in Exeter

Exeter Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
South West Water

At a Glance

  • Tasks: Provide expert IT support, diagnose complex issues, and ensure top-notch user experience.
  • Company: Join South West Water's dynamic IT Services team at Exeter HQ.
  • Benefits: Enjoy a competitive salary, great benefits, and flexible hybrid working options.
  • Other info: Opportunity for growth while following ITIL best practices.
  • Why this job: Solve challenging tech problems and make a real difference in a fast-paced environment.
  • Qualifications: Experience in IT support and strong problem-solving skills required.

The predicted salary is between 31500 - 38500 Β£ per year.

South West Water is seeking a Deskside Analyst (2nd line) to join the IT Services team at Exeter HQ.

You will provide expert remote and on-site support, diagnose complex incidents, and work across a diverse tech stack in a fast-paced environment.

You will thrive on solving challenging problems, maintaining service reliability, and delivering a high-quality user experience while following ITIL best practices.

The role offers a competitive salary, benefits, and optional hybrid working.

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Deskside 2nd Line IT Support Specialist – Hybrid in Exeter employer: South West Water

At South West Water, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and sustainability. Our employees benefit from opportunities for personal and professional growth, alongside the chance to contribute to meaningful environmental initiatives in one of the UK's most beautiful regions. Join us in making a difference while enjoying a fulfilling career in the water sector.

South West Water

Contact Details:

South West Water Recruitment Team

We think you need these skills to ace Deskside 2nd Line IT Support Specialist – Hybrid in Exeter

Remote Support
On-Site Support
Incident Diagnosis
ITIL Best Practices
Problem-Solving Skills
Service Reliability
User Experience Focus