At a Glance
- Tasks: Monitor and manage wastewater assets, ensuring safety and efficiency in operations.
- Company: Join South West Water, part of Pennon Group, committed to a greener future.
- Benefits: Generous holiday allowance, competitive pension, training, and discounts through Pennon Perks.
- Other info: Diverse and inclusive culture where you can truly be yourself.
- Why this job: Make a real impact on environmental sustainability while developing your career.
- Qualifications: 5 GCSEs including Maths, English, and Science; experience in operational roles preferred.
The predicted salary is between 40000 - 50000 £ per year.
Powered by Water, Driven by Purpose. South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes. We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals include lowering our carbon footprint, planting 300,000 trees, restoring peatlands, and supporting farmers and landowners to improve water quality and wildlife.
We have multiple opportunities available for Regional Controllers to join our team and play a vital role in delivering central operational control across Wastewater Services regions. In this fast-paced and critical role, you’ll work closely with regional operational teams, planners, and central functions to coordinate real-time responses to alarms and incidents, ensuring wastewater assets are managed safely and efficiently. You’ll help drive a proactive approach to regulatory compliance and pollution risk mitigation, minimising environmental impact while maintaining service excellence.
What you'll be doing:
- Monitor, operate, and intervene remotely on WWS assets using key operational systems (e.g. FFP, Lightfoot and other relevant platforms).
- Maintain real-time visibility of asset performance across the designated region.
- Perform real-time alarm monitoring and management across wastewater assets.
- Triage, prioritise, and support early resolution of all P3 and P4 alarms in line with agreed Service Level Agreements (SLAs).
- Escalate issues appropriately to operational teams where required.
- Act as a central coordination point between field colleagues, operational teams, and planning and scheduling teams to optimise response effectiveness.
- Provide clear, timely communication to ensure aligned and efficient delivery of reactive and planned activities.
- Support pollution response activities led by WWS Central Technicians.
- Ensure timely coordination and communication to minimise environmental impact and support effective resolution of pollution incidents.
- Track weather conditions using systems such as CIRT/DTN.
- Trigger Wet Weather escalation processes when required.
- Coordinate regional response activities to mitigate the impacts of adverse weather conditions.
- Develop and embed weather-related processes to inform both planned and reactive work, based on short- and medium-term forecasts.
- Provide operational cover for other WWS Regional Controllers as required.
- Support additional roles within the WWS Central Control Room team to maintain service continuity.
What we are looking for:
- Experience working within wastewater, water, utilities, or a similarly operationally critical environment.
- Demonstrable experience in incident, alarm, or control room operations, or a comparable coordination role.
- Proven ability to support or coordinate reactive operational responses, including incident or pollution events.
- Good understanding of regulatory compliance within an operational or environmental setting.
- Experience working with field-based teams and planning/scheduling functions to optimise resource deployment.
- Confidence using real-time data and monitoring systems to inform operational decision-making.
Qualifications Experience:
- Required: Minimum of 5 GCSEs (or equivalent), including Maths, English, and a Science subject.
- Desirable: A-levels or recognised Water Industry qualifications; Wastewater operations experience.
What's in it for you:
- Generous holiday allowance with the ability to buy and sell annual leave for added flexibility.
- Competitive company pension scheme.
- Training and development within the role.
- Access to thousands of discounts and vouchers through Pennon Perks.
- 24/7 support with our Employee Assistance Programme.
- Discretionary bonus.
- Cycle to work scheme.
- And more!
Closing Date: 1st July 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Regional Controller in Devon employer: South West Water
At South West Water, we pride ourselves on being an exceptional employer, offering a dynamic work environment where your contributions directly impact the sustainability of our beautiful region. With a strong focus on employee development, generous benefits including a competitive pension scheme and flexible holiday options, and a commitment to diversity and inclusion, we empower our team members to thrive both personally and professionally. Join us in our mission to deliver safe and reliable water services while making a positive difference in the community and environment.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Controller in Devon
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like South West Water. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Regional Controller in Devon
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to South West Water.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on South West Water's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at South West Water
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with South West Water.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at South West Water will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former South West Water employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
