At a Glance
- Tasks: Maintain and calibrate cutting-edge monitoring equipment in a dynamic environment.
- Company: Join South West Water, a leader in the UK water sector with a green mission.
- Benefits: Enjoy competitive salary, generous holiday, and wellness perks.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact on water quality while developing your technical skills.
- Qualifications: GCSEs and relevant industrial control qualifications required.
The predicted salary is between 36008 - 36008 £ per year.
Powered by Water, Driven by Purpose. South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.
Great new opportunity for an Operational Technology ICA Technician to join our team at Tolgus Depot. Starting salary from £36,008 plus excellent benefits (depending on experience). This role offers the chance to build your technical qualifications and progress within a supportive operational team.
The Role
- Maintain and calibrate regulatory monitoring equipment, analytical instrumentation and process sensors across our operations.
- Complete planned maintenance and respond quickly to operational issues, carrying out onsite analysis, diagnosis and problem resolution while ensuring compliance with established standards and change processes.
- Manage changing priorities with a positive, flexible approach.
- Work with varied technology including sensors, instrumentation, process control and telemetry.
What you’ll be doing
- Carry out planned and reactive maintenance on instrumentation, telemetry and regulatory equipment.
- Diagnose and resolve operational issues quickly to maintain performance and compliance.
- Support cost-effective improvements and ensure adherence to standards and change processes.
- Work collaboratively with OT, ICA, mechanical and electrical teams to prioritise and deliver work.
- Use electrical/control/process knowledge to optimise systems and reduce operational risk.
- Assist with root-cause investigations and drive effective resolutions.
- Contribute to compliance with legislation (e.g., UK NIS) and support technical standards.
- Promote strong health & safety practices and support risk assessments and safe working procedures.
- Maintain skills through required training and support IT/OT governance and documentation updates.
What we’re looking for
- GCSEs (Maths, English, Science) or equivalent, plus relevant industrial control apprenticeship/qualifications and ONC/HNC in a related discipline.
- Experience with process control, ELV/LV electrical systems and PLCs (ideally Schneider), including programming and communication protocols.
- Strong fault-finding and repair skills, with knowledge of instrumentation calibration, process sensors, telemetry and low-power radio systems.
- ATEX/CompEx certified and compliant with current IEE regulations.
- Experience in drinking and waste water treatment automation processes.
- Excellent IT, communication and organisational skills, with the ability to work independently and manage changing priorities.
- Proactive, innovative and safety-focused, promoting wellbeing and safe working practices.
- Understands information security policies, builds strong stakeholder relationships, and maintains up-to-date technical and business knowledge.
- Full UK drivers licence and able to travel around the work area using company vehicle.
- Ability to complete UK Government Security Clearance (SC) process successfully.
What’s in it for you
- 23-27 days’ holiday plus 8 bank holidays.
- The option to buy or sell annual leave.
- Up to 13 additional days of holiday through rota days.
- Free parking at most sites.
- Cycle to Work scheme.
- 26 weeks’ additional maternity leave.
- Shared parental leave options.
- Employee share schemes (Pennon Group plc).
- Free, confidential Employee Assistance Programme.
- Access to Champion Health wellbeing platform.
- Free eye tests + Specsavers discounts.
- Thousands of deals via Pennon Perks (shopping, travel, entertainment, gyms & more).
- Discretionary bonus.
- Competitive contributory pension.
- And plenty more.
Closing Date: 9th July 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Locations
Water Technician in Cornwall, Redruth employer: South West Water
At South West Water, we pride ourselves on being an exceptional employer, offering a supportive work culture that fosters personal and professional growth. With competitive salaries, generous holiday allowances, and a commitment to employee wellbeing, our team members enjoy a fulfilling career while contributing to vital environmental initiatives in one of the UK's most beautiful regions. Join us at Tolgus Depot as an Operational Technology ICA Technician and be part of a forward-thinking organisation dedicated to making a positive impact on our communities and the planet.
