At a Glance
- Tasks: Maintain and calibrate cutting-edge monitoring equipment in a dynamic environment.
- Company: Join South West Water, a leader in the UK water sector with a green mission.
- Benefits: Enjoy competitive salary, generous holiday, and wellness perks.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact on sustainability while advancing your technical skills.
- Qualifications: GCSEs plus relevant qualifications; experience with process control and instrumentation.
The predicted salary is between 36008 - 36008 £ per year.
Powered by Water, Driven by Purpose. South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future.
Great new opportunity for an Operational Technology ICA Technician to join our team at Tolgus Depot. Starting salary from £36,008 plus excellent benefits (depending on experience). This role offers the chance to build your technical qualifications and progress within a supportive operational team.
The Role
- Maintain and calibrate regulatory monitoring equipment, analytical instrumentation and process sensors across our operations.
- Complete planned maintenance and respond quickly to operational issues, carrying out onsite analysis, diagnosis and problem resolution while ensuring compliance with established standards and change processes.
- Manage changing priorities with a positive, flexible approach.
- Work with varied technology including sensors, instrumentation, process control and telemetry.
What you’ll be doing
- Carry out planned and reactive maintenance on instrumentation, telemetry and regulatory equipment.
- Diagnose and resolve operational issues quickly to maintain performance and compliance.
- Support cost-effective improvements and ensure adherence to standards and change processes.
- Work collaboratively with OT, ICA, mechanical and electrical teams to prioritise and deliver work.
- Use electrical/control/process knowledge to optimise systems and reduce operational risk.
- Assist with root-cause investigations and drive effective resolutions.
- Contribute to compliance with legislation (e.g., UK NIS) and support technical standards.
- Promote strong health & safety practices and support risk assessments and safe working procedures.
- Maintain skills through required training and support IT/OT governance and documentation updates.
What we’re looking for
- GCSEs (Maths, English, Science) or equivalent, plus relevant industrial control apprenticeship/qualifications and ONC/HNC in a related discipline.
- Experience with process control, ELV/LV electrical systems and PLCs (ideally Schneider), including programming and communication protocols.
- Strong fault-finding and repair skills, with knowledge of instrumentation calibration, process sensors, telemetry and low-power radio systems.
- ATEX/CompEx certified and compliant with current IEE regulations.
- Experience in drinking and waste water treatment automation processes.
- Excellent IT, communication and organisational skills, with the ability to work independently and manage changing priorities.
- Proactive, innovative and safety-focused, promoting wellbeing and safe working practices.
- Understands information security policies, builds strong stakeholder relationships, and maintains up-to-date technical and business knowledge.
- Full UK drivers licence and able to travel around the work area using company vehicle.
- Ability to complete UK Government Security Clearance (SC) process successfully.
What’s in it for you
- 23-27 days’ holiday plus 8 bank holidays.
- The option to buy or sell annual leave.
- Up to 13 additional days of holiday through rota days.
- Free parking at most sites.
- Cycle to Work scheme.
- 26 weeks’ additional maternity leave.
- Shared parental leave options.
- Employee share schemes (Pennon Group plc).
- Free, confidential Employee Assistance Programme.
- Access to Champion Health wellbeing platform.
- Free eye tests + Specsavers discounts.
- Thousands of deals via Pennon Perks (shopping, travel, entertainment, gyms & more).
- Discretionary bonus.
- Competitive contributory pension.
- And plenty more.
Closing Date: 9th July 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Locations
Utilities Technician. in Cornwall, Redruth employer: South West Water
At South West Water, we pride ourselves on being an exceptional employer, offering a supportive work culture that fosters personal and professional growth. As part of the Pennon Group, our employees benefit from competitive salaries, generous holiday allowances, and a range of wellbeing initiatives, all while contributing to meaningful environmental projects in one of the UK's most beautiful regions. Join us at Tolgus Depot as an Operational Technology ICA Technician and be part of a team that values innovation, safety, and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Utilities Technician. in Cornwall, Redruth
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughSouth West Water's Website
Don’t forget to apply directly through South West Water's website for the full-time Utilities Technician. role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Utilities Technician. in Cornwall, Redruth
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at South West Water. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at South West Water
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of South West Water.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to South West Water.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
