Operations Technician - Isles of Scilly in Exeter

Powered by Water, Driven by Purpose. South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes. We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.

We currently have an opportunity available for an Operations Technician to join our team working on Tresco. Joining us on a full-time, permanent basis, you will receive a competitive salary of £25,300 per annum (with the opportunity to join the Operator Progression Scheme), plus benefits. It is a busy and varied role where good communications and a flexible approach to teamwork are essential. You'll be based mainly on Tresco, but you'll be required to work on other islands when necessary.

Responsibilities of our Operations Technician:

• Monitoring and managing raw water sources to ensure they are optimised for use on the islands.
• Operating and maintaining water (and in the future wastewater) treatment processes in accordance with operating protocols, ensuring best practice is always maintained.
• Completing proactive and reactive maintenance across all islands in a timely fashion to ensure continuous supply of high-quality water.
• Repairing and replacing network assets, responding to reactive bursts, ensuring effective hygiene precautions are always discharged.
• Calibrating instrumentation used in the treatment or network processes, documentation of readings, analysing trends in water consumption and potential identification of leakage.
• Using handheld or online technology to determine water system status and potential fault diagnosis.
• Communicating effectively with customers and stakeholders, ensuring issues are escalated as necessary and effectively logged in corporate systems.
• Communicating effectively with the wider business and management, ensuring a transparent and open approach to work.
• Working with our Engineering department to develop new solutions and delivering investment to the islands.
• Keeping tools, equipment and consumables in good working order and replenished according to the inventory lists.
• Participation within a standby rota.
• Undertaking grounds maintenance including strimming and general site repairs.

What we are looking for:

• 5 GCSEs at grade A-C or equivalent in Maths, English and a Science subject.
• A proven ability to work within a team environment but also on your own.
• A proven ability to communicate and liaise effectively with team members and external customers.
• A full UK driving licence.
• The ability to work within a framework that ensures adherence to operational procedures and risk assessments.
• The ability to prioritise daily duties and, on occasion, conflicting demands.
• Ideally previous experience of working within a utility-related or similar industry.
• The ability to assimilate and analyse information/intelligence from a range of sources.
• The ability to ensure that reactive issues are progressed and dealt with effectively and efficiently.

What’s In It For You?

At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen together. In return for our people’s hard work and commitment, we offer an excellent range of benefits: Generous holiday allowance plus...