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- Tasks: Manage customer queries on water consumption and leakage while ensuring top-notch service.
- Company: Leading water services company in Exeter focused on environmental change.
- Benefits: Generous holiday allowance, discretionary bonus, and career development opportunities.
- Why this job: Join a proactive team making a real difference in customer care and the environment.
- Qualifications: Strong communication skills and experience in customer service.
The predicted salary is between 28800 - 43200 £ per year.
A leading water services company in Exeter is seeking a Metered Consumption and Leakage Case Manager to provide exceptional customer service while managing consumption queries and ensuring customer satisfaction.
The role requires strong communication skills and experience in customer service.
Benefits include generous holiday allowance, a discretionary bonus, and opportunities for career development within the company.
Join a proactive team committed to environmental change and customer care.
Impactful Leakage & Consumption Case Manager (Exeter) employer: South West Water Limited
Contact Detail:
South West Water Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Impactful Leakage & Consumption Case Manager (Exeter)
✨Tip Number 1
Network like a pro! Reach out to people in the water services industry, especially those working in Exeter. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and environmental change. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer care and environmental issues during interviews. Share personal experiences that highlight your commitment to these values, as they align perfectly with the company's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Impactful Leakage & Consumption Case Manager (Exeter)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled queries and ensured customer satisfaction in the past. Use specific examples to demonstrate your skills!
Communicate Clearly: Strong communication is key for this role. When writing your application, keep your language clear and concise. We appreciate a straightforward approach that gets to the point while still being friendly.
Align with Our Values: We’re all about environmental change and customer care. In your application, show us how your values align with ours. Share any relevant experiences or initiatives you’ve been part of that reflect this commitment.
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at South West Water Limited
✨Know Your Stuff
Before the interview, make sure you understand the basics of metered consumption and leakage management. Brush up on relevant terminology and recent developments in water services. This will show your potential employer that you're genuinely interested in the role and ready to contribute.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about specific situations where you resolved issues or improved customer satisfaction. This will help demonstrate your ability to handle consumption queries effectively.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions without rambling.
✨Align with Their Values
Research the company's commitment to environmental change and customer care. Be prepared to discuss how your values align with theirs and how you can contribute to their mission. Showing that you’re on the same page can really set you apart from other candidates.
