Deputy Centre Manager

At SWRAC, we support individuals to thrive through real-life and relevant education programmes. We intend to provide people with the skills, knowledge and experience to BE resilient, confident & independent, to GROW into education, employment or meaningful activity, LIVE healthily, BE active & responsible citizens and BE safe. The Deputy Centre Manager plays a key role in supporting the effective day-to-day management of the centre, ensuring high-quality education, learner support, safeguarding and operational compliance. The postholder will also deputise for the Centre Manager during periods of absence, support teaching and learning, lead pastoral interventions for learners and contribute to workforce development through the delivery of staff training, mentoring and quality improvement activities.

The role combines leadership responsibilities with direct involvement in teaching, learner support and staff development, helping to ensure excellent outcomes for learners and a positive, inclusive culture across the centre. SWRAC is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks. We are committed to securing genuine equality of opportunity in all aspects of our activities as an employer and education provider.

Leadership and Centre Management

• Deputise for the Centre Manager during periods of absence, ensuring the smooth operation of the centre.
• Support the management of staff, learners and resources to maintain a positive, safe and productive learning environment.
• Assist in monitoring the quality of teaching, learning and assessment across programmes.
• Support achievement of centre performance targets, learner outcomes and attendance expectations.
• Assist with timetabling, staff deployment and cover arrangements.
• Support implementation of safeguarding, Prevent, Equality, Diversity and Inclusion, and Health and Safety procedures.
• Contribute to quality assurance activities, audits, inspections and self-assessment processes.
• Work collaboratively with the Centre Manager and IQA team to share best practice and maintain consistency across provision.
• Assist with maintaining learner records, reports and data systems in a timely and accurate manner.
• Participate in management meetings and provide reports when required.
• Support recruitment, enrolment and transition processes for learners.

Pastoral Support and Student Welfare

• Act as a key pastoral lead within the centre.
• Build positive relationships with learners, parents, carers and professionals.
• Support learners who experience barriers to attendance, engagement, wellbeing or behaviour.
• Lead and coordinate individual support plans and targeted interventions.
• Attend and contribute to annual reviews, professional meetings and multi-agency discussions.
• Promote learner independence, resilience and preparation for adulthood outcomes.
• Support attendance monitoring and implement strategies to improve learner engagement.
• Assist the Designated Safeguarding Lead and Deputy DSL with safeguarding responsibilities where required.

Teaching and Learning

• Provide teaching cover for tutor absence due to sickness, annual leave or vacancies.
• Prepare and deliver engaging learning sessions that meet individual learner needs.
• Deliver embedded English and mathematics within programmes where appropriate.
• Complete learner documentation, reviews, assessments and progress records in a timely manner.
• Monitor learner progress against Individual Learning Plans (ILPs), EHCP outcomes and RARPA targets.
• Support the quality of teaching, learning and assessment to meet internal and external quality standards.
• Work closely with learning support staff and external professionals to promote positive learner outcomes.

Staff Development and Training

• Deliver induction training for new staff.
• Coordinate and facilitate centre-based staff development activities.
• Mentor tutors and support staff to promote effective practice.
• Support implementation of organisational policies, procedures and quality standards.
• Maintain training records and identify development opportunities within the centre.
• Share best practice relating to SEND, behaviour support, safeguarding and learner engagement.

Stakeholder Engagement

• Develop positive relationships with parents/carers, commissioners and external agencies.
• Represent SWRAC at meetings, reviews and networking events as required.
• Support partnership working with employers, work experience providers and community organisations.

General Responsibilities

• Promote a culture of inclusion, aspiration and high expectations.
• Maintain confidentiality and comply with data protection requirements.
• Uphold all organisational policies and procedures.

• Casual dress
• Company events
• Cycle to work scheme
• Health & wellbeing programme
• Private dental insurance
• Private medical insurance