At a Glance
- Tasks: Engage with customers via phone, email, Live Chat, and social media to enhance their experience.
- Company: Join the vibrant team at Hotel Chocolat, known for its exceptional customer service.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Fast-paced role with potential for career advancement in a fun industry.
- Why this job: Be part of a brand that values happiness and customer satisfaction in every interaction.
- Qualifications: Strong written communication skills and a passion for helping others.
The predicted salary is between 24300 - 29700 £ per year.
Hotel Chocolat is seeking a Trainee Consultant to join our Brand Centre team.
You will handle telephone, email, Live Chat and social media interactions, guiding customers to place new orders, advise on products, and resolve delivery and despatch queries with a friendly, branded voice.
We value excellent written communication and the ability to train others, while aiming for 100% Happiness across channels in a fast-paced environment during peak periods.
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Trainee Customer Experience Advisor | Multichannel Support in Ringwood employer: South West Recruitment
Join a leading specialist engineering company in Ringwood, Hampshire, where you will be part of a dynamic team dedicated to innovation in railway and rolling stock maintenance equipment. With a strong focus on employee development, we offer competitive pay, a supportive work culture, and opportunities for growth within the industry, making it an excellent place for those seeking meaningful and rewarding employment.
