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- Tasks: Join us as a Production Support Planner, estimating jobs and managing customer accounts.
- Company: We are a dynamic CNC engineering firm focused on innovation and quality.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and flexible working hours.
- Why this job: Be part of a collaborative team that values technical expertise and customer relationships.
- Qualifications: CNC engineering experience and proficiency in Microsoft Office 365 are essential.
- Other info: This role offers a chance to grow in a fast-paced manufacturing environment.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview: We are seeking a highly capable and experienced Production Support Estimator and Planner with a strong background in CNC engineering. This role involves supporting production operations through accurate job estimating, procurement, customer account management, and direct customer engagement. The ideal candidate will combine technical expertise with excellent administrative and communication skills. Salary: This position comes with a competitive market related salary and comprehensive benefits package. Please call Alan for more details on both. Hours of Work: Monday – Thursday 7.15am – 4.45pm Friday 7.30am – 11.30am Key Responsibilities: Estimating & Process Planning * Estimate machining jobs accurately, including: * Processes and timings (in collaboration with engineers) * Methods of manufacture * Subcontractor involvement and costing * Prepare quotations and follow through with necessary documentation. Purchasing & Materials Management * Source and procure required items including: * Raw materials * Cutting tools * Oils, coolants, and consumables * Packaging and general supplies * Liaise with suppliers to ensure quality, cost-effectiveness, and timely delivery. Customer Service & Account Management * Serve as a key contact for customer accounts. * Provide updates on orders, production status, and delivery timelines. * Handle queries, resolve issues, and maintain strong client relationships. Sales Support * Attend meetings with existing and potential customers. * Assist the sales team with technical insights and job feasibility. * Support quotation and proposal development. Administrative & Digital Tools * Use Microsoft Office 365 proficiently for: * Documentation (Word, Excel, Outlook, Access & PowerPoint) * Task tracking and planning Candidate Profile: Essential: * Experienced CNC Engineer with strong technical knowledge. * Proven background in job estimation, purchasing, and customer service. * Proficient in Microsoft Office 365. * Strong organizational and communication skills. * Ability to manage multiple tasks and adapt in a dynamic manufacturing environment. Desirable: * Experience working in a subcontract machining environment. * Familiarity with MRP/ERP systems. * Commercial awareness and ability to identify cost-saving opportunities. To Apply for this position please submit an up to date CV and we will be in touch in due course
Production Support Planner employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Support Planner
✨Tip Number 1
Familiarise yourself with CNC engineering principles and processes. Understanding the technical aspects of machining jobs will not only boost your confidence but also help you engage more effectively with engineers and customers during discussions.
✨Tip Number 2
Network with professionals in the CNC and manufacturing industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within companies like us.
✨Tip Number 3
Brush up on your Microsoft Office 365 skills, especially Excel and Word. Being proficient in these tools is crucial for documentation and task tracking, which are key responsibilities in the role of a Production Support Planner.
✨Tip Number 4
Prepare to discuss your experience in customer service and account management. Highlight specific examples where you've successfully resolved issues or maintained strong client relationships, as this will demonstrate your fit for the role.
We think you need these skills to ace Production Support Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CNC engineering, job estimation, and customer service. Use specific examples that demonstrate your technical expertise and administrative skills relevant to the Production Support Planner role.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Explain how your background aligns with the requirements, particularly your experience with procurement and customer account management.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office 365 and any experience with MRP/ERP systems. Mention your organisational skills and ability to manage multiple tasks, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at South West Recruitment
✨Showcase Your Technical Expertise
As a Production Support Planner, it's crucial to demonstrate your strong background in CNC engineering. Be prepared to discuss specific projects where you applied your technical knowledge, and how it contributed to successful job estimations and process planning.
✨Prepare for Customer Engagement Scenarios
Since this role involves direct customer engagement, think of examples where you've successfully managed customer accounts or resolved issues. Highlight your communication skills and ability to maintain strong client relationships during the interview.
✨Familiarise Yourself with Microsoft Office 365
Proficiency in Microsoft Office 365 is essential for this position. Brush up on your skills in Word, Excel, and PowerPoint, and be ready to discuss how you've used these tools for documentation and task tracking in previous roles.
✨Understand the Importance of Cost-Effectiveness
Demonstrate your commercial awareness by discussing how you've identified cost-saving opportunities in past roles. Be prepared to talk about your experience with procurement and liaising with suppliers to ensure quality and timely delivery.
