We are seeking a compassionate and professional Bereavement Care Assistant to join our dedicated team. This role is integral to providing a high-quality, responsive bereavement service that meets the needs of the bereaved while adhering to the Charter for the Bereaved. You will play a key role in ensuring the dignified and efficient transfer and cremation of human remains, as well as supporting ceremony services and memorial activities.
This is a full-time position, working Monday to Friday, 8:30am to 4:30pm, totaling 37 hours per week, with a competitive hourly rate of £13.69 per hour.
Responsibilities
- Safely transferring coffins between bereavement sites using the in-house conveyancing vehicle.
- Maintaining the conveyancing vehicle, ensuring it is clean, refueled, and in safe working condition.
- Assisting with ceremony services, including preparing ceremony spaces, operating digital tribute systems, and guiding attendees.
- Conducting communal and witness scatters of cremated remains in designated memorial grounds.
- Supporting the safe operation of the crematory, including the handling and processing of cremated remains.
- Performing cleaning duties in ceremony spaces, public areas, and memorial grounds.
- Carrying out low-level maintenance and groundskeeping tasks as required.
- Providing exceptional customer service to the bereaved, funeral directors, and other service users.
Qualifications
- A full and clean UK driving licence (Category B).
- At least one year of experience driving a light van (up to 3.5 tonnes).
- The ability to lift up to 50kg and manoeuvre weights of up to 190kg using approved lifting aids.
- Knowledge of the funeral or bereavement trade (desirable).
Personal qualities and attributes
- Attention to detail and a methodical approach to work.
- The ability to work under pressure and meet tight deadlines.
- Strong teamwork and communication skills.
- A high level of emotional resilience, maturity, and professionalism.
- A commitment to diversity, inclusion, and maintaining high standards of conduct.
Day-to-Day
- Transporting coffins between sites and ensuring the conveyancing vehicle is maintained to a high standard.
- Preparing ceremony spaces and assisting with services, including operating tribute systems and managing attendees.
- Handling cremated remains, including conducting witness and communal scatters.
- Performing cleaning and maintenance tasks in ceremony spaces, public areas, and memorial grounds.
- Collaborating with team members to ensure the smooth operation of bereavement services.
- Competitive hourly rate of £13.69 per hour.
- Regular working hours: Monday to Friday, 8:30am to 4:30pm.
- Opportunity to make a meaningful impact by supporting bereaved families during difficult times.
- Comprehensive training, including Manual Handling and First Aid in the Workplace.
- A supportive and inclusive work environment.
- Uniform and PPE provided.
Job Title: Bereavement Care Assistant Job Reference: 45050 Salary: £26,339 per year Sector: Location:
#J-18808-Ljbffr
Bereavement Care Assistant in Poole employer: South West Recruitment
Join a leading specialist engineering company in Ringwood, Hampshire, where you will be part of a dynamic team dedicated to innovation in railway and rolling stock maintenance equipment. With a strong focus on employee development, we offer competitive pay, a supportive work culture, and opportunities for growth within the industry, making it an excellent place for those seeking meaningful and rewarding employment.
