At a Glance
- Tasks: Provide top-notch customer support to French and Dutch speakers across various channels.
- Company: Established client in Canary Wharf, London with a focus on customer care.
- Benefits: Hybrid working options, competitive salary, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference for Benelux consumers every day.
- Qualifications: Fluency in French and Dutch, along with excellent communication skills.
- Other info: Remote work options available for a flexible work-life balance.
Our established client based in Canary Wharf, London is looking to recruit a full time Multi Lingual Customer Care Advisor to speak both French and Dutch.
As a Customer Care Advisor you will be responsible for delivering excellent customer care and support to Benelux consumers across all contact channels. xiskglj You will be the first point of contact for the consumers of the entire range of client produc…
Make your application after reading the following skill and qualification requirements for this position.
Remote working/work at home options are available for this role.
Mulitilingual French and Dutch Speaking Customer Advisor - Hybrid employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mulitilingual French and Dutch Speaking Customer Advisor - Hybrid
✨Tip Number 1
Make sure you brush up on your French and Dutch before the interview. Practising common customer service scenarios can really help us stand out as candidates who are ready to hit the ground running.
✨Tip Number 2
Research the company and its values. Knowing what they stand for will not only help us tailor our answers but also show that we’re genuinely interested in being part of their team.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This shows that we’re engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to landing that dream job.
We think you need these skills to ace Mulitilingual French and Dutch Speaking Customer Advisor - Hybrid
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about speaking French and Dutch, make sure to highlight your language proficiency right at the start. We want to see how you can connect with our Benelux consumers, so don’t hold back!
Tailor Your CV: Take a moment to tweak your CV for this specific role. We love seeing relevant experience that matches what we’re looking for, so if you've got customer service experience, let it shine!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Keep it friendly and professional, and explain why you’re excited about joining our team at StudySmarter. We want to know what makes you tick!
Apply Through Our Website: We recommend applying directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at South West Recruitment
✨Brush Up on Your Language Skills
Since this role requires fluency in both French and Dutch, make sure to practice speaking and understanding these languages before the interview. You might even want to prepare some common customer service phrases or scenarios in both languages to showcase your skills.
✨Know the Company and Its Values
Research the company’s background, values, and the products they offer. Understanding their mission will help you align your answers with what they’re looking for in a candidate, showing that you’re genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face in this role. Prepare examples from your past experiences where you successfully resolved issues or provided excellent service. This will demonstrate your problem-solving skills and ability to handle customer inquiries effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.