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For Companies At a Glance
- Tasks: Deliver top-notch customer care to Benelux consumers in French and Dutch.
- Company: Established client in Canary Wharf with a vibrant work culture.
- Benefits: Competitive salary, flexible shifts, and great perks like discounts and paid holidays.
- Why this job: Join a fun team and make a real difference in customer experiences.
- Qualifications: Fluent in French and Dutch, with strong communication and customer care skills.
- Other info: Full training provided, with opportunities for remote work and career growth.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Our established client based in Canary Wharf, London is looking to recruit a full time Multi Lingual Customer Careline Advisor to speak both French and Dutch.
As a Customer Careline Advisor you will be responsible for delivering excellent customer care and support to Benelux consumers across all contact channels. You will be the first point of contact for the consumers of the entire range of clien…
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Mulitilingual French and Dutch Speaking Customer Advisor - Hybrid employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mulitilingual French and Dutch Speaking Customer Advisor - Hybrid
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios you might face as a Customer Careline Advisor. This will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in French and Dutch, be prepared to demonstrate your abilities during the interview. Maybe even throw in a few phrases to show you're the real deal!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Mulitilingual French and Dutch Speaking Customer Advisor - Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in French and Dutch, as well as any relevant customer care experience. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and your interest in the food industry. Let us know why you’re the perfect fit for this role and how you can contribute to our team.
Show Off Your Interpersonal Skills: In your application, give examples of how you've effectively communicated with customers in the past. We love seeing candidates who can empathise and connect with consumers, so share those stories!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you don’t miss out on this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at South West Recruitment
✨Brush Up on Your Language Skills
Since this role requires fluency in both French and Dutch, make sure to practice speaking and writing in both languages before the interview. Consider having a mock conversation with a friend or using language apps to sharpen your skills.
✨Know the Company and Its Products
Research the client’s products and their relevance to the Benelux market. Understanding what you’ll be supporting will help you answer questions more effectively and show your genuine interest in the role.
✨Showcase Your Customer Care Experience
Prepare examples from your past experiences where you’ve successfully handled customer queries or complaints. Highlight your ability to empathise and provide personalised solutions, as this is key for the role.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific customer situations. Think of scenarios related to food and special medical purposes, and be ready to demonstrate your problem-solving skills and customer care approach.
