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- Tasks: Provide top-notch customer support to Benelux consumers in French and Dutch.
- Company: Leading recruitment agency in London with a focus on customer care.
- Benefits: Competitive salary, 20 days paid holiday, and excellent onsite training.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Fluency in French and Dutch, strong communication skills, and IT proficiency.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 29000 - 35000 £ per year.
A leading recruitment agency in London seeks a Multi Lingual Customer Care Advisor fluent in French and Dutch. This role involves providing exemplary customer support to Benelux consumers across various channels.
Candidates should possess:
- Strong communication skills
- A rich customer care background
- IT proficiency, particularly in Google Suite and Microsoft Office
The position offers a competitive salary of £29,500 per annum along with various company benefits, including 20 days paid holiday and excellent onsite training.
Bilingual French & Dutch Customer Care Advisor - Food in London employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual French & Dutch Customer Care Advisor - Food in London
✨Tip Number 1
Make sure you brush up on your French and Dutch before the interview. Practising common customer care scenarios can really help us stand out as candidates who are ready to hit the ground running.
✨Tip Number 2
Show off your IT skills! Familiarise yourself with Google Suite and Microsoft Office, and be ready to discuss how you've used these tools in previous roles. We want to demonstrate that we can navigate tech like pros.
✨Tip Number 3
Prepare some examples of how you've provided excellent customer service in the past. We should think about specific situations where we turned a negative experience into a positive one – this will show our problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities that pop up.
We think you need these skills to ace Bilingual French & Dutch Customer Care Advisor - Food in London
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your French and Dutch skills right from the start. Use examples of how you've used these languages in customer care situations to really impress us!
Tailor Your Experience: We want to see how your background fits with what we're looking for. Don’t just list your previous jobs; explain how your experience in customer care has prepared you for this specific role. Make it personal and relevant!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This shows us that you can communicate effectively, which is key for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at South West Recruitment
✨Brush Up on Your Language Skills
Since this role requires fluency in both French and Dutch, make sure to practice speaking and writing in both languages. Prepare to answer common customer service scenarios in each language, as this will showcase your proficiency and confidence.
✨Know the Company and Its Values
Research the recruitment agency and understand its mission, values, and the type of clients they serve. This knowledge will help you tailor your answers to align with their expectations and demonstrate your genuine interest in the role.
✨Prepare for Customer Scenarios
Think about past experiences where you provided excellent customer service. Be ready to discuss specific situations where you resolved issues or went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with IT Tools
Since the job requires proficiency in Google Suite and Microsoft Office, brush up on these tools before the interview. Be prepared to discuss how you've used them in previous roles, as this will show that you're ready to hit the ground running.
