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For Companies At a Glance
- Tasks: Provide top-notch customer support to Nordic consumers via various channels.
- Company: Join a well-established client in the vibrant Canary Wharf, London.
- Benefits: Enjoy a full-time role with potential perks and a dynamic work environment.
- Why this job: Be the voice for Nordic customers and make a real impact in their experience.
- Qualifications: Fluent in Finnish and Swedish; customer service experience is a plus.
- Other info: This is a fantastic opportunity to grow your skills in a multicultural setting.
The predicted salary is between 24000 - 36000 £ per year.
Our established client based in Canary Wharf, London is looking to recruit a full time Multi Lingual Customer Careline Advisor to speak both Finnish and Swedish.
As a Customer Careline Advisor you will be responsible for delivering excellent customer care and support to Nordic consumers across all contact channels. You will be the first point of contact for the consumers of the entire range of clie…
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Finnish and Swedish Speaking Customer Advisor employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finnish and Swedish Speaking Customer Advisor
✨Tip Number 1
Make sure to brush up on your Finnish and Swedish language skills. Being fluent is crucial, as you'll be interacting with customers in both languages daily. Practice common customer service scenarios to feel more confident.
✨Tip Number 2
Familiarize yourself with the culture and consumer behavior of Nordic countries. Understanding cultural nuances can help you provide better support and connect with customers on a deeper level.
✨Tip Number 3
Research the company and its products thoroughly. Knowing their offerings will enable you to assist customers more effectively and demonstrate your genuine interest during the interview.
✨Tip Number 4
Prepare for role-playing scenarios that may come up during the interview process. Being able to showcase your problem-solving skills and customer service approach in real-time can set you apart from other candidates.
We think you need these skills to ace Finnish and Swedish Speaking Customer Advisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Multi Lingual Customer Careline Advisor. Highlight your customer service experience and any relevant skills that align with the job description.
Showcase Language Skills: Since the role requires fluency in both Finnish and Swedish, emphasize your language proficiency. Include any certifications or experiences that demonstrate your ability to communicate effectively in these languages.
Tailor Your CV: Customize your CV to reflect your experience in customer service and any previous roles that involved multilingual communication. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the position but also explains why you are a great fit. Mention specific examples of how you've provided excellent customer care in the past.
How to prepare for a job interview at South West Recruitment
✨Showcase Your Language Skills
Since the role requires fluency in both Finnish and Swedish, be prepared to demonstrate your language proficiency during the interview. Practice common customer service scenarios in both languages to show your ability to communicate effectively.
✨Understand Customer Care Principles
Familiarize yourself with key customer care principles and best practices. Be ready to discuss how you would handle various customer situations, emphasizing your commitment to delivering excellent support.
✨Research the Company and Its Products
Take some time to learn about the company and the products or services they offer. This knowledge will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Behavioral Questions
Expect behavioral interview questions that assess your problem-solving skills and ability to work under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses and provide clear examples from your past experiences.
