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For Companies At a Glance
- Tasks: Provide top-notch customer support to Nordic consumers in Finnish and English.
- Company: Join a well-established client located in the vibrant Canary Wharf, London.
- Benefits: Enjoy a full-time position with potential perks and a dynamic work environment.
- Why this job: Be the voice that helps customers while enhancing your language skills and cultural knowledge.
- Qualifications: Fluent in both Finnish and English; customer service experience is a plus.
- Other info: This role offers a chance to connect with diverse customers and make a real impact.
The predicted salary is between 28800 - 43200 £ per year.
Our established client based in Canary Wharf, London is looking to recruit a full time Multi Lingual Customer Careline Advisor to speak both Finnish and English.
As a Customer Careline Advisor you will be responsible for delivering excellent customer care and support to Nordic consumers across all contact channels. You will be the first point of contact for the consumers of the entire range of clie…
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Finnish and English Speaking Customer Advisor employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finnish and English Speaking Customer Advisor
✨Tip Number 1
Make sure to brush up on your Finnish and English language skills, especially in customer service contexts. Being able to communicate fluently and effectively will set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with common customer service scenarios and how to handle them. This will help you demonstrate your problem-solving skills during the interview process.
✨Tip Number 3
Research the company and its products thoroughly. Understanding their offerings will allow you to provide better support and show your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your previous customer service experiences and how they relate to this position. Highlight any multilingual interactions you've had to showcase your relevant skills.
We think you need these skills to ace Finnish and English Speaking Customer Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Advisor position. Understand the key responsibilities and required skills, especially the importance of bilingual communication in Finnish and English.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any language proficiency. Emphasize your ability to communicate effectively in both Finnish and English.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your multilingual skills. Mention specific examples of how you've successfully assisted customers in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in customer service roles.
How to prepare for a job interview at South West Recruitment
✨Showcase Your Language Skills
Since the role requires fluency in both Finnish and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking clearly and confidently in both tongues.
✨Understand Customer Care Principles
Familiarize yourself with key customer service principles and best practices. Be ready to discuss how you would handle various customer scenarios, emphasizing your ability to provide excellent support and resolve issues effectively.
✨Research the Company and Its Products
Take some time to learn about the company and the products they offer. Understanding their values and the specific needs of Nordic consumers will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Behavioral Questions
Expect behavioral interview questions that assess your problem-solving skills and ability to work under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers and provide clear examples from your past experiences.
