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For Companies At a Glance
- Tasks: Assist customers in both Danish and English through calls and emails.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Enjoy hybrid working options and a supportive work environment.
- Why this job: Perfect for language lovers wanting to make a real impact in customer care.
- Qualifications: Fluency in Danish and English is essential; customer service experience is a plus.
- Other info: This is a permanent position based in London and surrounding areas.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting for a permanent Inbound Sales & Customer Service Assistant to speak both Danish and English.
Main Purpose of role:
- Responding to English and Danish emails
- Answering English and Danish calls
- Dealing with customer queries on our system
- Translating replies from English to Danish and Danish to English
- To deliver customer service
Danish Speaking Inbound Sales & Customer Advisor employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Danish Speaking Inbound Sales & Customer Advisor
✨Tip Number 1
Brush up on your language skills! Since the role requires fluency in both Danish and English, practice speaking and writing in both languages. Consider engaging in conversations with native speakers or using language exchange apps to enhance your proficiency.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various customer queries in both languages. This will help you feel more confident during the interview when discussing your approach to customer service.
✨Tip Number 3
Research StudySmarter and our values. Understanding our mission and how we operate will allow you to tailor your responses during the interview, showing that you're genuinely interested in being part of our team.
✨Tip Number 4
Prepare for role-playing scenarios. Inbound sales positions often involve handling calls and emails in real-time. Practising these scenarios with a friend can help you think on your feet and improve your communication skills in both languages.
We think you need these skills to ace Danish Speaking Inbound Sales & Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Make sure you can demonstrate your ability to handle customer queries in both Danish and English.
Tailor Your CV: Highlight your language skills prominently, especially your proficiency in Danish and English. Include any relevant experience in sales or customer service that showcases your ability to communicate effectively in both languages.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific experiences where you've successfully dealt with customer inquiries and how your bilingual skills have been an asset in previous positions.
Proofread Your Application: Before submitting, ensure that your application is free from errors. Pay special attention to spelling and grammar in both Danish and English, as this will reflect your attention to detail and language proficiency.
How to prepare for a job interview at South West Recruitment
✨Brush Up on Your Language Skills
Since the role requires fluency in both Danish and English, make sure to practice your language skills before the interview. Be prepared to demonstrate your ability to switch between the two languages seamlessly.
✨Familiarise Yourself with Customer Service Scenarios
Think about common customer service scenarios you might encounter in this role. Prepare examples from your past experiences where you successfully resolved customer queries, especially in a bilingual context.
✨Research the Company
Take some time to learn about the company’s values, mission, and products. This will not only help you answer questions more effectively but also show your genuine interest in the position.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers. This shows that you are engaged and interested in the role, and it gives you a chance to assess if the company is the right fit for you.
