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For Companies At a Glance
- Tasks: Assist customers in Danish and English via calls and emails, resolving queries efficiently.
- Company: Join a dynamic team focused on delivering exceptional customer service in a hybrid work environment.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a vibrant culture that values communication and teamwork while making a real impact.
- Qualifications: Fluent in Danish and English; strong communication skills and a passion for helping others.
- Other info: This is a permanent role based in London with hybrid working arrangements.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for a permanent Inbound Sales & Customer Service Assistant to speak both Danish and English.
These positions are Hybrid for London and surrounding areas.
Main Purpose of role:
- Responding to English and Danish emails
- Answering English and Danish calls
- Dealing with customer queries on our system
- Translating replies from English to Danish and Danish to English
To deliver customer service effectively.
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Danish Speaking Inbound Sales & Customer Advisor
✨Tip Number 1
Brush up on your Danish language skills, especially in a customer service context. Practising common phrases and responses can help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with common customer service scenarios and how to handle them in both Danish and English. This will show your potential employer that you're prepared for the role.
✨Tip Number 3
Research StudySmarter and understand our values and mission. Being able to articulate how you align with our goals can make a strong impression during the interview.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and the tools you'll be using. This shows your interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Danish Speaking Inbound Sales & Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your experience in customer service and sales, especially in a bilingual context.
Tailor Your CV: Make sure your CV reflects your language skills in both Danish and English. Include any relevant experience in inbound sales or customer service, and emphasise your ability to handle queries in both languages.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully managed customer inquiries in both languages, and express your enthusiasm for the hybrid working model.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors, especially in both languages. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at South West Recruitment
✨Brush Up on Your Language Skills
Since the role requires fluency in both Danish and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by engaging in conversations or answering questions in both languages.
✨Know the Company and Its Values
Research the company’s mission, values, and culture. Understanding what they stand for will help you align your answers with their expectations and show that you are genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter in this role. Be ready to discuss how you would handle specific situations, especially those involving language translation or dealing with difficult customers.
✨Showcase Your Sales Skills
As this is an inbound sales position, be prepared to talk about your previous sales experience. Highlight any successful strategies you've used in the past and how you can apply them to this role to drive sales and enhance customer satisfaction.
