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- Tasks: Assist customers in both Danish and English through calls and emails.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Enjoy hybrid working options and competitive pay of £13.69 per hour.
- Why this job: Perfect for language lovers wanting to make an impact in customer service.
- Qualifications: Fluency in Danish and English is essential; customer service experience is a plus.
- Other info: This is a permanent role based in London and surrounding areas.
We are recruiting for a permanent Inbound Sales & Customer Service Assistant to speak both Danish and English .
**These positions are Hybrid for London and surrounding areas**
Main Purpose of role:
- Responding to English and Danish emails, answering English and Danish calls,
- Dealing with customer quires on our system and translating replies from English to Danish and Danish to English.
- To deliver custom…
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Danish & English Speaking Inbound Sales & Customer Service £13,69ph employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Danish & English Speaking Inbound Sales & Customer Service £13,69ph
✨Tip Number 1
Brush up on your language skills! Since the role requires fluency in both Danish and English, practice speaking and writing in both languages. Consider engaging in conversations with native speakers or using language exchange apps to enhance your proficiency.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various customer queries in both languages. This will help you feel more confident during the interview when discussing your approach to customer service.
✨Tip Number 3
Research StudySmarter and our values. Understanding our mission and how we operate will allow you to tailor your responses during the interview, showing that you're genuinely interested in being part of our team.
✨Tip Number 4
Prepare for role-play scenarios. Inbound sales and customer service often involve real-time problem-solving. Practising how you would respond to a customer query in both languages can give you an edge during the interview process.
We think you need these skills to ace Danish & English Speaking Inbound Sales & Customer Service £13,69ph
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your language skills in both Danish and English. Include any relevant experience in sales or customer service, and emphasise your ability to handle inquiries in both languages.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention your bilingual abilities and provide examples of how you've successfully managed customer queries in the past.
Showcase Relevant Experience: In your application, detail any previous roles where you used your language skills. If you've worked in a hybrid environment before, mention how you adapted to both remote and in-office work.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that your language skills shine through, especially in both Danish and English sections.
How to prepare for a job interview at South West Recruitment
✨Brush Up on Your Language Skills
Since the role requires fluency in both Danish and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by engaging in conversations or translating phrases on the spot.
✨Know the Company and Its Values
Research the company’s mission, values, and culture. Understanding what they stand for will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter in this role. Be ready to discuss how you would handle specific situations, especially those involving language barriers or difficult customers.
✨Showcase Your Tech Savviness
As the role involves dealing with customer queries on a system, be prepared to talk about your experience with customer service software or CRM systems. Highlight any relevant technical skills that could make you an asset to the team.
