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For Companies At a Glance
- Tasks: Assist customers in both Danish and English through calls and emails.
- Company: Join a dynamic team focused on exceptional customer service.
- Benefits: Enjoy hybrid working options and competitive pay of £13.69 per hour.
- Why this job: Perfect for language lovers wanting to make a real impact in customer satisfaction.
- Qualifications: Fluency in Danish and English is essential; customer service experience is a plus.
- Other info: This is a permanent role based in London and surrounding areas.
We are recruiting for a permanent Inbound Sales & Customer Service Assistant to speak both Danish and English.
These positions are Hybrid for London and surrounding areas.
Main Purpose of role:
- Responding to English and Danish emails
- Answering English and Danish calls
- Dealing with customer queries on our system
- Translating replies from English to Danish and Danish to English
To deliver customer service effectively.
Danish & English Speaking Inbound Sales & Customer Service £13,69ph employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Danish & English Speaking Inbound Sales & Customer Service £13,69ph
✨Tip Number 1
Brush up on your language skills! Since this role requires fluency in both Danish and English, practice speaking and writing in both languages. Consider engaging in conversations with native speakers or using language exchange apps to enhance your proficiency.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various customer queries in both languages. This will help you feel more confident during the interview and demonstrate your problem-solving skills.
✨Tip Number 3
Research StudySmarter and our values. Understanding our mission and how we operate will allow you to tailor your responses during the interview, showing that you're genuinely interested in being part of our team.
✨Tip Number 4
Prepare for role-play scenarios. In customer service roles, you may be asked to demonstrate how you would handle a call or email. Practising these scenarios can help you articulate your thought process and showcase your communication skills effectively.
We think you need these skills to ace Danish & English Speaking Inbound Sales & Customer Service £13,69ph
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required. Highlight your experience in customer service and sales, especially in a bilingual context.
Tailor Your CV: Make sure your CV reflects your language skills in both Danish and English. Include any relevant experience in inbound sales or customer service, and emphasise your ability to handle queries in both languages.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully managed customer inquiries in both languages, and express your enthusiasm for the hybrid working model.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors, especially in both languages. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at South West Recruitment
✨Brush Up on Your Language Skills
Since the role requires fluency in both Danish and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous experiences or even role-playing customer interactions.
✨Know the Company and Its Values
Research the company’s mission, values, and culture. Understanding what they stand for will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter in this role. Be ready to discuss how you would handle specific situations, especially those that require translation between Danish and English.
✨Showcase Your Problem-Solving Skills
In customer service, problem-solving is key. Prepare examples from your past experiences where you successfully resolved customer issues. Highlight your ability to think on your feet and provide excellent service in both languages.
