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For Companies At a Glance
- Tasks: Assist customers with magazine subscriptions through calls, emails, and web chats.
- Company: Join a friendly team at a leading outsourcing company in Ringwood.
- Benefits: Enjoy a supportive work environment and potential for career growth.
- Why this job: Be part of a vibrant team while helping customers connect with their favourite magazines.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills.
- Other info: Full-time position with a focus on teamwork and customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
Our established client based in Ringwood is looking to recruit a full time Customer Admin Assistant to help their customers with inbound telephone enquiries and magazine subscriptions via email and web chat. This is a lovely campaign with a great team atmosphere.
The client works as an outsourcer for a number of partworks clients who specialise in providing a variety of magazine collection subscriptions.
Customer Service Assistant - Magazine Subscriptions employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Magazine Subscriptions
✨Tip Number 1
Familiarise yourself with the magazines and partworks that the company offers. Understanding their products will not only help you answer customer queries more effectively but also show your genuine interest in the role during any conversations.
✨Tip Number 2
Practice your communication skills, especially over the phone and via web chat. Since you'll be handling inbound enquiries, being clear, friendly, and efficient in your responses is key to making a great impression.
✨Tip Number 3
Research common customer service scenarios related to magazine subscriptions. Being prepared with solutions for typical issues can demonstrate your proactive approach and readiness to tackle challenges.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when you apply through our website.
We think you need these skills to ace Customer Service Assistant - Magazine Subscriptions
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Service Assistant. Highlight key skills such as communication, problem-solving, and customer care that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service or administration. Use specific examples that demonstrate your ability to handle inbound enquiries and manage subscriptions effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working with magazine subscriptions and how your skills align with the team atmosphere described in the job posting.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at South West Recruitment
✨Know the Product
Familiarise yourself with the magazines and subscriptions offered by the company. Being able to discuss specific titles or features will show your genuine interest and help you connect with the interviewers.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully. This is crucial for a Customer Service Assistant role, as you'll need to understand customer queries fully before providing solutions.
✨Showcase Your Communication Skills
Prepare to discuss how you handle customer interactions, especially over the phone and via web chat. Use examples from past experiences to illustrate your ability to communicate clearly and effectively.
✨Emphasise Teamwork
Since the role involves working in a team atmosphere, be ready to share examples of how you've successfully collaborated with others in previous jobs. Highlighting your ability to work well within a team will resonate with the interviewers.
