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- Tasks: Assist customers in English and German via phone, email, and social media.
- Company: Leading recruitment agency with a fantastic working culture.
- Benefits: Salary of £26,312, gym discounts, and charity involvement.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Fluency in English and German, strong communication skills.
- Other info: Hybrid role offering flexibility and a supportive work environment.
The predicted salary is between 26312 - 26312 £ per year.
A leading recruitment agency is seeking a permanent Customer Service Advisor in London. This hybrid role requires fluency in both English and German to help customers via phone, email, and social media.
Responsibilities include:
- Translating communications
- Managing customer queries effectively
Offering a fantastic working culture, the position promises a salary of £26,312 per annum along with various employee benefits including gym discounts and involvement in local charities.
Bilingual German-English Customer Service Advisor (Hybrid) in City of London employer: South West Recruitment
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual German-English Customer Service Advisor (Hybrid) in City of London
✨Tip Number 1
Make sure you brush up on your bilingual skills! Practise speaking and writing in both German and English to ensure you're ready to impress during the interview. We want you to show off your language prowess!
✨Tip Number 2
Research the company culture before your interview. Knowing what they value can help you tailor your responses and demonstrate that you’re a great fit. We love when candidates align with our vibe!
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle tricky situations or difficult customers. We want to see your problem-solving skills in action, so be ready to share examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you nail that interview!
We think you need these skills to ace Bilingual German-English Customer Service Advisor (Hybrid) in City of London
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your fluency in both German and English. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to tailor your application to the job description. Mention how your skills and experiences align with the responsibilities of managing customer queries and translating communications.
Be Personable: Customer service is all about connecting with people. Let your personality shine through in your written application. Use a friendly tone and show that you’re passionate about helping customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at South West Recruitment
✨Brush Up on Your Language Skills
Since this role requires fluency in both German and English, make sure to practice speaking and writing in both languages. Prepare for potential questions in either language and be ready to switch between them seamlessly during the interview.
✨Know the Company Culture
Research the recruitment agency and understand their values and working culture. Be prepared to discuss how your personal values align with theirs, and think of examples that showcase your adaptability and teamwork skills.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare specific examples from your past experiences where you successfully managed customer queries or resolved issues, especially in a bilingual context.
✨Show Enthusiasm for Community Involvement
The job mentions involvement in local charities, so express your interest in community engagement. Share any relevant experiences you have with volunteering or charity work, as this will demonstrate your commitment to the company’s values.
